Cassandra Odonghanro
North Miami Beach,FL
Summary
In my current role I implemented changes that create an effective solution to a stored milk problem by making sure all containers have to be washed.
I worked overtime for several months as a one man crew ordering, stocking 16 pantries, maintaining equipment and providing great customer service.
Overview
25
25
years of professional experience
Work History
Pantry Attendant
Compass Group/ Flik Sector
09.2023 - Current
- Currently I do the snack ordering for 300 employees, oversee the budget, stock and maintain pantry areas
Supervisor/ Lead Barista
Compass Group/ Chartwell Sector
11.2021 - 09.2023
- Overseeing shift operation, and delegate tasks, resolve problems, stocking inventory, and closing shift at the end of the night
- Professionalism, honesty, teamwork, attention to details, customer focus, communication and leadership
Dispatcher
Avis-Budget Rent a Car
01.2015 - 03.2019
- Service vehicles for conveyance of materials, service, or emergency repairs
- Duties include scheduling road side service, using radio, lost and found, telephone, email, spreadsheet or computer to transmit assignments and compiling statistics and reports on work progress
Parking Cashier
Standard Parking
10.2013 - 09.2014
- Issuing tickets for customers in a parking lot or garage
- May collect fee
Customer Care Representative (CCR)
Teletech Inc
08.2012 - 10.2013
- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints
Customer Service Representative (CSR)
WPBT CHANNEL
08.2008 - 10.2011
- Solicit donations or orders for goods or services over the telephone
- Cashier, courtesy booth
Parking Cashier
Usa parking
02.2006 - 03.2008
- Park vehicles or issue tickets for customers in a parking lot or garage
- May collect fee
Overnight manager
Racetrac Gas Station
05.2003 - 10.2005
- Check inventory, cash drops, cleaning, managing employees, restocking, and controlled overnight shift, running close out report
Telephone sales representative (TSR)
Marcom Technologies
09.1999 - 12.2001
- Solicit donations or orders for goods or services over the telephone
Education
Associate's degree - Business Administration
Miami-Dade Community College
Miami, FL06.2024
Technical school - Computer Information Systems
Miami Lakes Educational Center
Miami Lakes, FL09.2015
Skills
- Dispatch
- Telemarketing
- Driving
- Cash register
- Customer service
- Microsoft Office Suite
- Financial reporting
- Effective communication
- PowerPoint
- Time management
- HTML
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Pantry Attendant
Compass Group/ Flik Sector
09.2023 - Current
Supervisor/ Lead Barista
Compass Group/ Chartwell Sector
11.2021 - 09.2023
Dispatcher
Avis-Budget Rent a Car
01.2015 - 03.2019
Parking Cashier
Standard Parking
10.2013 - 09.2014
Customer Care Representative (CCR)
Teletech Inc
08.2012 - 10.2013
Customer Service Representative (CSR)
WPBT CHANNEL
08.2008 - 10.2011
Parking Cashier
Usa parking
02.2006 - 03.2008
Overnight manager
Racetrac Gas Station
05.2003 - 10.2005
Telephone sales representative (TSR)
Marcom Technologies
09.1999 - 12.2001
Associate's degree - Business Administration
Miami-Dade Community College
Technical school - Computer Information Systems
Miami Lakes Educational Center
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