Alen Cejvanovic
Frankfort,NY
Summary
Proven performer in fast-paced environments, I excelled as an Online Grocery Associate at Walmart, enhancing customer satisfaction through meticulous order accuracy and effective complaint resolution. Skilled in customer engagement and flexible scheduling, I consistently met deadlines, achieving a notable improvement in order fulfillment efficiency.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
03.2021 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Education
Bachelors - Psychology
Utica College
Utica, NYAssociates - Psychology
Mohawk Valley Community College
Utica, NY05.2023
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
Timeline
Online Grocery Associate
Walmart
03.2021 - Current
Bachelors - Psychology
Utica College
Associates - Psychology
Mohawk Valley Community College