Alen Mujkanovic
Grimes,IOWA
Summary
Dynamic delivery driver with a clean driving record and a proven track record at Capital Express. Known for exceptional customer service and efficient route management, ensuring timely deliveries. Skilled in GPS navigation and vehicle inspection, consistently maintaining high standards of professionalism and reliability in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Capital Express
05.2013 - 04.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
High School Diploma -
Urbandale High School
Urbandale, IA05.2009
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Time management
- Punctual and reliable
- Safe driving
- Problem-solving
- Loading and unloading
- Clean driving record
- Safe driving record
- Heavy lifting
- GPS navigation
- Forklift operation
- Vehicle inspection
- Commercial driving
Timeline
Delivery Driver
Capital Express
05.2013 - 04.2025
High School Diploma -
Urbandale High School
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