ALENA EMBAYE
Dallas,TX
Summary
Passionate, driven professional with a strong customer service and sales background. Excels in communication, adaptability, with a goal-oriented mindset. Seeking a Sales Development Representative role at Harness to contribute to a high-growth tech company and invigorate a career in B2B software sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fine Dining Associate
NICK & SAM'S STEAKHOUSE
Dallas , TX
2024.05 - Current
- Enhanced guest satisfaction and loyalty through the delivery of outstanding customer service in a high-end dining atmosphere.
- Managed multiple tables efficiently, handling complex customer requests, and ensuring a seamless dining experience.
- Displayed outstanding communication skills while driving growth in sales revenue through menu item promotion.
- Collaborated with colleagues to promptly address issues, improving overall guest experience.
Hospitality Server
KITCHEN + KOCKTAILS BY KEVIN KELLEY
Dallas , TX
2022.08 - 2024.06
- Consistently maintained a top sales ranking amongst peers and excelled in targeted sales competitions, demonstrating expertise in driving revenue through tactical upselling and product knowledge.
- Developed a keen eye for detail, ensuring accurate and timely order processing, boosting customer satisfaction.
- Assisted in the training and development of new staff members, fostering a collaborative and productive work environment.
Server
YARDHOUSE
Las Vegas , NV
2019.01 - 2020.03
- Demonstrated a prowess for driving business objectives by consistently surpassing sales goals through effective upselling methodology.
- Increased efficiency in POS system operations through accurate sales data recording, updated inventory management, and streamlined customer information management.
Education
Bachelor of Science - In Business Adminstration, Marketing
UNIVERSITY OF NEVADA LAS VEGAS
12.2021
Skills
- Sales & Lead Generation
- Customer Service Excellence
- Communication & Teamwork
- Adaptability & Problem-Solving
- Attention to Detail
- Technical Proficiency
Certification
- HubSpot Sales Software Certification
- LinkedIn Sales Navigator Certificate (In Progress)
- Trailhead Salesforce CRM (In Progress)
Timeline
Fine Dining Associate
NICK & SAM'S STEAKHOUSE
2024.05 - Current
Hospitality Server
KITCHEN + KOCKTAILS BY KEVIN KELLEY
2022.08 - 2024.06
Server
YARDHOUSE
2019.01 - 2020.03
- HubSpot Sales Software Certification
- LinkedIn Sales Navigator Certificate (In Progress)
- Trailhead Salesforce CRM (In Progress)
Bachelor of Science - In Business Adminstration, Marketing
UNIVERSITY OF NEVADA LAS VEGAS
Similar Profiles
Hunter ActonHunter Acton
Server at Nick & Sams Uptown SteakhouseServer at Nick & Sams Uptown Steakhouse
HANNAH LEEHANNAH LEE
Bartender at Susie and Sam's SteakhouseBartender at Susie and Sam's Steakhouse
Sarah JurasinskiSarah Jurasinski
Student Recruiter at Nick LeistStudent Recruiter at Nick Leist