Donovan Hernandez
Lakewood,CO
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Fine Dining Server/Bartender
Prime 131
04.2024 - 12.2024
- Guest Service, guiding guests through menu and providing the best experience possible through suggestions and recommendations
- Cash handling, building rapport
Bartender/Floor Lead
The Sunrise House
01.2024 - 04.2024
- Guest service, bar/liquor inventory management, employee management, scheduling, training, cocktail creation, managing payment and cash handling, maintain cleanliness
FOH Manager
Capone's Oven and Bar
05.2023 - 01.2024
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, catering and event sales and planning, employee coaching and training, guest service
Ed Fellow/Substitute Teacher
Raton Public Schools
09.2022 - 05.2023
- Classroom supervision, lesson plan administration, attendance recording, teacher assistant, tutoring
Recruiting Manager
Valley Veterinary Care, LLC
01.2021 - 09.2022
- Candidate pipeline tracking, candidate sourcing, candidate vetting and interviewing, attending recruiting events, creating and maintaining positive networking relationships
Hospital Manager
Valley Veterinary Care, LLC
01.2020 - 01.2021
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, employee coaching and training, FDA Drug log maintenance
Restaurant Manager
Dave and Busters
10.2019 - 12.2019
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, employee coaching and training, guest service
Bars/Outlets Manager
Santa Ana Star Casino Resort
06.2019 - 10.2019
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, catering and event sales and planning, employee coaching and training, guest service
Restaurant Supervisor
Heritage Hotels and Resorts
07.2017 - 06.2019
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, employee coaching and training, guest service
Lead Bartender
Buca Di Beppo
08.2015 - 07.2017
- Guest service, inventory control, order taking, daily sales goal tracking, creating daily specials, batching of premixed cocktails and recipes
Manager/ Key Holder Supervisor
Emilia's On The Plaza
10.2013 - 07.2015
- Employee hiring and training, employee scheduling, daily and weekly inventory and ordering, employee coaching and training, guest service
Education
Certified Nursing Assistant - Dual Credit
Luna Community College
Raton, NM05.2012
Diploma - General Study
Raton High School
Raton, NM05.2012
Skills
- Highly Motivated
- Dedication to growth and learning/Training
- Interpersonal/ Communication Skills
- Wine Knowledge
- Guest Service Oriented
- Menu Pairings
- Bartending
- Teamwork
- Highly Organized
- Marketing
- Workforce management
- Project management
- Policy and procedure development
- Expectation setting
- Cross-functional team management
- Staff training and development
- Networking strategies
- Salesforce management
- Shift scheduling
- Financial records oversight
- Competitor research
- Budget control
- Stakeholder management
- Safety procedures
- Project planning
- Conflict resolution
- Policy implementation
- Sales techniques
- Coaching and mentoring
- Financial management
- Trend analysis
- Goal setting
- Lead generation
- Schedule preparation
- Clear communication
- Technical recruiting
- Employment brand ambassadors
- Talent acquisition
- Recruitment marketing
- Interviewing techniques
- Passive candidate engagement
- Salary benchmarking
- Onboarding process management
- Recruitment analytics
- Industry networking
- Applicant tracking systems
- Video interviewing platforms
- Background check coordination
- Recruitment event planning
- Employee referral programs
- Team management
- Social media
- Equal employment opportunity
Contact
Lakewood, CO 80228
Education and Training
Raton, NM,Raton, NM
Key Qualifications
- Highly Motivated
- Dedication to growth and learning/Training
- Interpersonal/Communication Skills
- Wine Knowledge
- Guest Service Oriented
- Menu Pairings
- Bartending
- Teamwork
- Highly Organized
Timeline
Fine Dining Server/Bartender
Prime 131
04.2024 - 12.2024
Bartender/Floor Lead
The Sunrise House
01.2024 - 04.2024
FOH Manager
Capone's Oven and Bar
05.2023 - 01.2024
Ed Fellow/Substitute Teacher
Raton Public Schools
09.2022 - 05.2023
Recruiting Manager
Valley Veterinary Care, LLC
01.2021 - 09.2022
Hospital Manager
Valley Veterinary Care, LLC
01.2020 - 01.2021
Restaurant Manager
Dave and Busters
10.2019 - 12.2019
Bars/Outlets Manager
Santa Ana Star Casino Resort
06.2019 - 10.2019
Restaurant Supervisor
Heritage Hotels and Resorts
07.2017 - 06.2019
Lead Bartender
Buca Di Beppo
08.2015 - 07.2017
Manager/ Key Holder Supervisor
Emilia's On The Plaza
10.2013 - 07.2015
Certified Nursing Assistant - Dual Credit
Luna Community College
Diploma - General Study
Raton High School
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