Summary
Overview
Work History
Education
Skills
Timeline
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Faith Mallette

Faith Mallette

Fine Dining Server/Bartender
Austin,Texas

Summary

Professional Bartender/Server with knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

9
9
years of professional experience

Work History

Fine Dining Server/Bartender

Lonesome Dove
06.2023 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Fine Dining Server/Bartender

Lulou's
Reno, Nevada
10.2020 - 05.2023
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Answered customers' questions, recommended items, and recorded order information
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
  • Bussed and reset tables to keep dining room and work areas clean
  • Suggested wine pairings to go with specific menu items.
  • Ran food from chefs to guest tables with dishes that required special serving techniques
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Bartender

Lalla Grill
12.2018 - 08.2020
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Waited on up to 15 customers at bar and at 4-table bar area
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers

Certified Personal Trainer

Golds Gym
08.2018 - 08.2020
  • Taught clients how to properly operate exercise equipment
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics
  • Designed specific workout systems for individual clients based on performance ability.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Server

Buzz's Original Steakhouse
03.2016 - 06.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Education

Sauk Valley Community College
Dixon, IL

Skills

Highly reliable

Menu memorization

Fine dining expertise

Very organized

Upscale dining background

Timeline

Fine Dining Server/Bartender

Lonesome Dove
06.2023 - Current

Fine Dining Server/Bartender

Lulou's
10.2020 - 05.2023

Bartender

Lalla Grill
12.2018 - 08.2020

Certified Personal Trainer

Golds Gym
08.2018 - 08.2020

Server

Buzz's Original Steakhouse
03.2016 - 06.2018

Sauk Valley Community College

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Faith MalletteFine Dining Server/Bartender