Alena Geiger
Sacramento,CA
Summary
Dynamic sales associate with proven expertise in customer service and money handling at Marshalls TJX Companies. Adept at inventory management and driving sales through effective communication. Recognized for maintaining high standards in cleanliness and safety, ensuring a positive shopping experience while achieving revenue targets.
Overview
5
5
years of professional experience
Work History
Sales Associate/ Lunch Runner
Vape Plus Smoke Shop GOODWILL LLC
Sacramento, CA
07.2024 - 10.2024
- Provided friendly customer service to enhance customer experience.
- Facilitated sales of smoke accessories and materials to meet revenue targets.
- Stocked new merchandise promptly to ensure availability for customers.
- Maintained store cleanliness and processed cash at end of day.
- Traveled to multiple locations to assist employees during lunch breaks.
Delivery Driver
Amazon EXTDR LLC
Roseville, CA
09.2023 - 05.2024
- Loaded vans with packages efficiently and within designated timelines.
- Operated as both team member and solo driver to ensure delivery goals.
- Lifted packages weighing up to 50 lbs safely and in compliance with safety standards.
- Provided friendly, helpful customer service to enhance client satisfaction.
- Drove vehicles according to California regulations and Amazon operational requirements.
Housekeeper
MorningStar Senior Living
Kirkland, WA
05.2023 - 07.2023
- Performed general and deep cleaning of customer apartments to maintain cleanliness standards.
- Managed waste disposal, ensuring tidy and organized environments.
- Executed laundry tasks for housekeeping department to support operational efficiency.
- Processed and ordered cleaning chemicals to ensure adequate supply for operations.
- Inspected empty units for missing or broken items, facilitating timely repairs.
- T
Delivery Driver
Amazon
Everett, WA
07.2022 - 03.2023
- Delivered packages to customers using company vehicle in all weather conditions.
- Lifted 50 pounds while ensuring safe package movement.
- Executed timely deliveries while adhering to safety protocols.
- Collaborated with team members to ensure safe return of all personnel.
Sales Associate
Marshalls TJX COMPANIES
Smokey Point Marysville, WA
03.2022 - 06.2022
- Operated register using POS system to facilitate transactions.
- Stocked and reorganized shelves for optimal presentation.
- Reset store layout for holiday decorations to enhance visual appeal.
- Managed sales processes for credit cards and rewards accounts, driving customer engagement.
- Maintained store operations from open to close, ensuring a seamless experience.
Hostess
Red Robin
Smokey Point Marysville, WA
11.2021 - 02.2022
- Utilized handheld POS system to process orders in person and via phone.
- Maintained cleanliness and organization of front-of-house areas for customers.
- Seated guests in designated zones based on availability and party size.
- Coordinated seating arrangements for large groups, preparing servers accordingly.
- Executed pickup orders efficiently while ensuring timely service.
- Prepared to-go orders at takeout window to meet customer demands.
- Delivered exceptional customer service, addressing inquiries and concerns promptly.
- Assisted with bussing tables during peak hours and slower periods.
Sales Associate and Cashier
Cabelas/ Bass Pro Shop
Tulalip, WA
07.2020 - 03.2021
- Processed fishing and hunting licenses efficiently to ensure compliance with regulations.
- Handled monetary transactions accurately, maintaining accountability and transparency.
- Promoted Cabela's credit card sales to enhance customer loyalty and increase revenue.
- Organized clothing shelves and racks, optimizing product presentation during stocking hours.
- Operated old POS system to process customer transactions seamlessly from open to close.
- Facilitated sales of weapons and camping equipment, conducting necessary ID checks for compliance.
Overnight Janitorial
MediClean
Everett, WA
02.2020 - 06.2020
- Cleaning medical equipment used in outpatient surgeries
- Cleaning offices, bathrooms, and front desk areas
- Proper PPE equipment, especially during COVID
- Proper use of harsh chemicals
- Moving 50lb medical equipment in and out of rooms in order to properly clean floors
Sales Associate
TJMAXX TJX COMPANIES
Everett, WA
11.2019 - 02.2020
- Processed customer payments using POS system efficiently.
- Promoted sales of TJX credit card to enhance customer loyalty.
- Restocked merchandise to maintain optimal inventory levels.
- Executed store resets for holidays and special events.
- Managed dressing room operations to ensure a positive customer experience.
- Maintained store operations from open to close for seasonal position.
Education
High School Diploma -
Keema School for Independent Study
Sacramento, CA06.2019
Skills
- Customer service and sales
- Money handling and POS
- Inventory management
- PPE training and food safety
- Medical-grade cleaning
- Driving skills
Timeline
Sales Associate/ Lunch Runner
Vape Plus Smoke Shop GOODWILL LLC
07.2024 - 10.2024
Delivery Driver
Amazon EXTDR LLC
09.2023 - 05.2024
Housekeeper
MorningStar Senior Living
05.2023 - 07.2023
Delivery Driver
Amazon
07.2022 - 03.2023
Sales Associate
Marshalls TJX COMPANIES
03.2022 - 06.2022
Hostess
Red Robin
11.2021 - 02.2022
Sales Associate and Cashier
Cabelas/ Bass Pro Shop
07.2020 - 03.2021
Overnight Janitorial
MediClean
02.2020 - 06.2020
Sales Associate
TJMAXX TJX COMPANIES
11.2019 - 02.2020
High School Diploma -
Keema School for Independent Study