ALENA GONCHAROVA
Brooklyn,NY
Summary
Results-driven manager/accountant with 5 years experience optimizing talent management, employee relations, and compliance systems. Proven track record of improving retention and reducing recruitment costs with data-driven strategies.
Eligibility professional equipped with comprehensive knowledge in assessing and determining client eligibility for various programs. Skilled in navigating complex regulations and leveraging analytical abilities to drive results. Strong emphasis on team collaboration, adaptability, and maintaining high standards in client interactions. Proficient in case management, client assessment, and conflict resolution, ensuring optimal outcomes for diverse populations.
Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
5
5
Languages
1
1
Certification
9
9
years of professional experience
Work History
Sales Associate
CHERRY HILL MARKET
Brooklyn, NY
02.2012 - 05.2013
- Increased customer engagement through personalized service and product recommendations.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Trained new sales associates on company policies and effective sales techniques.
- Implemented promotional displays to enhance product visibility and boost sales.
ACCOUNTANT/Administrative Bookkeeper
RUSSIAN STYLE
MINSK,BELARUS
11.2008 - 11.2009
- Prepared financial statements and reports to ensure compliance with accounting standards.
- Reconciled bank statements and accounts to maintain accurate financial records.
- Assisted in budget preparation by analyzing expenditure trends and forecasting future needs.
- Managed accounts payable and receivable processes, ensuring timely payments and collections.
- Implemented process improvements that enhanced accuracy of financial reporting procedures.
Department Sales Manager
SVALIA INCORPORATION
MINSK, BELARUS
08.2006 - 08.2008
- Supported employee relations initiatives
- Analyzed sales data to identify trends, optimize performance, and inform strategic decisions.
- Established strong relationships with key clients to enhance customer satisfaction and retention rates.
- Successfully negotiated contracts with suppliers that resulted in cost savings without sacrificing product quality or availability for customers.
- Fostered a positive work environment within the department by promoting open communication channels among team members and recognizing top performers.
ADVERTIZEMENT MANAGER
MINSK TRANSPORTATION BUREAU
MINSK, BELARUS
08.2004 - 08.2006
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Secondary Educational School 156
Minsk, Belarus06-2001
Bachelor of Science - MANAGEMENT, BUSINESS,ECONOMICS
MINSK INSTITUTE OF MANAGEMENT
MINSK, BELARUS07-2006
Skills
- Employee Relations
- Talent Acquisition
- Performance Management
- Onboarding Processes
- Payroll Administration
- BenefIts administration
- Account reconciliation
- Bank reconciliation
- Accounts payable and receivable
- General ledger entries
- Accounts payable
- Training & Development
Certification
BOOKKEEPING CERTIFIED, 2014;
FOOD HANDLER CERTIFIED, 2019;
NYS DRIVER LICENSE.
WORD AND EXCELL PROCESSOR, 2001.
Languages
Russian
Native or Bilingual
BELARUSSIAN
Full Professional
Polish
Elementary
UKRANIAN
Elementary
English
Professional Working
Timeline
Sales Associate
CHERRY HILL MARKET
02.2012 - 05.2013
ACCOUNTANT/Administrative Bookkeeper
RUSSIAN STYLE
11.2008 - 11.2009
Department Sales Manager
SVALIA INCORPORATION
08.2006 - 08.2008
ADVERTIZEMENT MANAGER
MINSK TRANSPORTATION BUREAU
08.2004 - 08.2006
Bachelor of Science - MANAGEMENT, BUSINESS,ECONOMICS
MINSK INSTITUTE OF MANAGEMENT
High School Diploma -
Secondary Educational School 156