- Swimming
- Playing Sports
- Fashion and Style
- Blogging
- Enjoy participating in dance for overall physical and mental well-being
- Avid Reader
- Road Trips
- Drawing and Painting
Alena McNair
Columbia,MD
Summary
Personable and reliable individual with strong interpersonal skills and a positive, upbeat attitude. Solid understanding of basic cash handling procedures and excellent customer service abilities. Goal is to continuously enhance customer satisfaction and contribute to smooth daily operations of any organization. Developed outstanding communication and organizational skills in a fast-paced, customer-focused environment. Highly skilled in managing schedules, handling inquiries, and providing top-notch service. Seeking to transition into a new field to utilize transferable skills for team success and improved efficiency.
Overview
2
2
years of professional experience
Work History
Front Counter Cashier/ Baker
The Great Cookie
12.2023 - 01.2025
- Fulfill orders in person and via phone
- Prepare baked goods for customers
- Utilize cash register for customers
- Clean and sanitize food prep counters, ovens, and floors
- Assisted in the preparation of specialty items for holidays or special events
- Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
- Resolved customer complaints or concerns promptly and professionally to ensure satisfaction
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
Receptionist
Bliss Nails
06.2023 - 10.2023
- Greeted and checked out costumers
- Booked appointments via phone and in person
- Communicated our services to the customer
- Cleaned the front desk area
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High school - Dance
Wilde High School
Columbia, MD05.2024
Skills
- Cleaning Experience
- Communication skills
- Front Desk
- Phone Etiquette
- Clerical Experience
- Baking
- Sales
- Cash register
Accomplishments
- Student of the month
- School Dance Company
Interests
Timeline
Front Counter Cashier/ Baker
The Great Cookie
12.2023 - 01.2025
Receptionist
Bliss Nails
06.2023 - 10.2023
High school - Dance
Wilde High School
Similar Profiles
Jasmine BrownJasmine Brown
Cashier at The Great CookieCashier at The Great Cookie
Jasmine BrownJasmine Brown
Cashier at The Great CookieCashier at The Great Cookie
Kayla AustinKayla Austin
Sales Associate at Great American CookieSales Associate at Great American Cookie