Alena Romankevich

• Contributed to café opening setup and launch operations from day one
• Developed seasonal and signature drinks for the menu
• Created and maintained drink recipes and preparation guides (tech cards)
• Ensured consistent drink quality and positive guest experience
• Assisted in training new baristas and supporting daily operations
• Handled POS transactions and cash accurately during shifts

• Assisted with café opening preparations, setup, and launch operations.
• Ensured consistent drink quality and excellent customer service during daily operations.
• Mentored junior baristas, enhancing team performance and skill development.
• Streamlined beverage preparation processes, reducing wait times during peak hours.
• Developed seasonal drink menus, incorporating customer feedback and market trends.
• Handled POS transactions and cash accurately during busy shifts.
• Assisted with inventory tracking and restocking supplies.

• Supervised daily restaurant operations in a hospitality setting
• Coordinated staff schedules and supported team performance
• Ensured high standards of guest service and satisfaction
• Resolved guest concerns professionally
• Maintained compliance with health and safety standards

• Delivered customer service in a high-volume environment
• Handled POS transactions and cash accurately
• Prepared food and beverages following company standards
• Trained and supported new employees
• Assisted with shift coordination and daily operations as a shift manager
• Ensured smooth workflow during busy hours