Alena Villarreal
San Marcos,TX
Summary
As a dedicated student currently enrolled in a medical program, I am seeking an externship to gain hands-on experience and apply my knowledge in a professional health care setting. Although I am new to the medical field, I am highly motivated to learn and have already developed foundational skills such as taking vital signs. I am committed to developing new skills. At the moment I am a dedicated Stylist at Petco, skilled in grooming and enhancing pet comfort. Leveraging strong communication and time management skills, I consistently delivered exceptional customer service, educating pet owners on care techniques. My commitment to hygiene and safety ensured a clean environment, fostering trust and satisfaction among clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pet Stylist
Petco
01.2022 - Current
- Groomed pets using professional techniques to enhance appearance and comfort.
- Collaborated with pet owners to understand specific grooming needs and preferences.
- Provided excellent customer service, ensuring satisfaction with grooming services.
- Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
Greeter
Walmart
12.2020 - 08.2021
- Greeted customers warmly, creating welcoming atmosphere upon entry.
- Assisted customers with inquiries, providing accurate information and support.
- Monitored store entrances to ensure security and prevent theft incidents.
- Coordinated with team members to maintain cleanliness and organization in lobby area.
Cashier
Fiesta Mart LLC
01.2019 - 11.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall satisfaction and store experience.
- Maintained cleanliness and organization of checkout area, ensuring compliance with safety standards.
- Balanced cash drawer at end of shifts, verifying accuracy in cash handling procedures.
- Trained new staff on register operations and customer service protocols, fostering team development.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Del Valle High School
Del Valle, TXNo Degree -
Zollege
Austin, TXSkills
- Strong communication skills
- Patience and empathy
- Hygiene and cleanliness
- Animal behavior
- Time management proficiency
- Safe equipment usage
Certification
- Certified Pet Stylist, Petco - June 2023-Current
Languages
English
Full Professional
Timeline
Pet Stylist
Petco
01.2022 - Current
Greeter
Walmart
12.2020 - 08.2021
Cashier
Fiesta Mart LLC
01.2019 - 11.2019
High School Diploma -
Del Valle High School
No Degree -
Zollege