Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

ALENS CHARLES

LAKE WORTH,FLORIDA

Summary

PUNCTUAL AND EFFICIENT DRIVER KNOWN FOR RELIABILITY, ROUTE PLANNING AND EXCELLENT CUSTOMER INTERACTIONS. MOTIVATED TO PROVIDE PROMPT, FRIENDLY AND PROFESSIONAL SERVICE AT ALL TIMES. CUSTOMER-ORIENTED TRANSPORTATION TEAM MEMBER WITH PROVEN SAFETY SKILLS AND IMPECCABLE DRIVING HISTORY. LOG DAILY ACTIVITIES, COORDINATE CUSTOMER DOCUMENTATION AND COLLECT PAYMENTS TO MEET RECORD KEEPING REQUIREMENTS. SKILLFULLY PLAN EFFICIENT DAILY ROUTES TO MEET CUSTOMER NEEDS AND MAXIMIZE DELIVERY SCHEDULES. ENERGETIC DELIVERY DRIVER FOCUSED ON MAINTAINING ACCURATE DELIVERY RECORDS, RECORDING TRACKING INFORMATION AND COMPLETING DRIVER LOG AND TRUCK PERFORMANCE FORMS. DEDICATED TO SAFETY AND EFFICIENCY WITH EXTENSIVE KNOWLEDGE OF VEHICLE MAINTENANCE. PROFESSIONALLY INTERACTED WITH CUSTOMERS TO PROMOTE [NUMBER]% CUSTOMER SERVICE RATINGS. DYNAMIC AND RESULTS-ORIENTED DELIVERY PROFESSIONAL SPECIALIZING IN BUSINESS OPERATIONS AND TRANSPORTATION MANAGEMENT. EXCELS IN CLIENT RELATIONS. DELIVER PACKAGES WHILE SAFELY DRIVING BOX TRUCKS, PANEL VANS AND SCOOTERS IN URBAN ENVIRONMENTS. HAVE EXCELLENT NAVIGATION SKILLS AND QUICK TO FIND ALTERNATE ROUTES DUE TO ROAD DELAYS. INTERFACE WITH CUSTOMERS IN FRIENDLY AND POSITIVE WAY. POSSESS EXCELLENT MATH SKILLS TO QUICKLY MANAGE CASH TRANSACTIONS. HIGHLY-SKILLED COURIER SUCCESSFUL IN PROVIDING QUALITY SERVICE AND COMPLETING ON-TIME DELIVERIES. CROSS- TRAINED IN ALL ASPECTS OF SHIPPING AND DELIVERIES. VERIFIED CONTENTS OF INVENTORY LOADS AGAINST SHIPPING PAPERS TO CONFIRM ACCURACY. SKILLS Safe driver training Map reading and navigation skills Auto haulers professional Shipping and packaging Materials transport GPS and route planning Safety-conscious Strong math aptitude Safe driver in adverse conditions Advanced planning Organized Equipment operation Customer-oriented Safety and compliance XATA operation proficiency Safety regulations expert Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

14
14
years of professional experience

Work History

BARTENDER

RED LOBSTER
BONYTON BEACH, FL
02.2021 - 01.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

Security Guard

Isle Of Capri Casino
Pompano Beach, FL
02.2008 - 02.2021
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Permitted entry with escort for approved persons into secure locations.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Education

High School Diploma -

Boynton Community High School
BOYNTON BEACH FL
06.2005

Bachelor of Arts - Arts And Entertainment Management

PALM BEACH STATE COLLEGE
LAKE WORTH FL
06.2017

Skills

  • Elegant food plating
  • Responsible Alcohol Service
  • Preparing Garnishes
  • Ordering Bar Supplies
  • Liquor, Beer and Wine Knowledge
  • Menu Memorization
  • Knowledge of Craft and Microbrews
  • Health Codes Compliance
  • Classic Cocktails
  • Changing Beer Kegs
  • Sales
  • Cash Handling
  • Cleaning
  • Food Preparation and Safety
  • Group Reservations Management
  • Ordering Procedures
  • Point of Sale Systems
  • Food Running
  • Dining Room Management
  • Handling difficult customers
  • Aloha POS

Languages

French
Full Professional

Timeline

BARTENDER

RED LOBSTER
02.2021 - 01.2022

Security Guard

Isle Of Capri Casino
02.2008 - 02.2021

High School Diploma -

Boynton Community High School

Bachelor of Arts - Arts And Entertainment Management

PALM BEACH STATE COLLEGE
ALENS CHARLES