Aleq Sheets
Dickinson,TX
Summary
Talented Assistant Manager with excellent issue and conflict resolution skills and more than 10 years of experience. Highly effective and knowledgeable in providing outstanding guest satisfaction. Skilled specifically with a background in Loss Prevention and also certified in interview and interrogation techniques by Wicklander, Zulawski and associates.
Overview
16
16
years of professional experience
Work History
Sales Manager
Guitar Center
Webster, TX
06.2022 - 05.2025
- Led sales floor operations at Guitar Center, enhancing customer service standards and streamlining processes.
- Coached associates on product knowledge and selling skills to improve client engagement and sales effectiveness.
- Trained and led team of 10+ associates in sales of musical instruments, ensuring high performance in fast-paced retail environment and conducting P&L analysis.
Asset Protection Manager
Walmart
Houston, Texas
02.2011 - 06.2022
- Recruited, interviewed and hired individuals who would bring passion and dedication to the position at hand. Immediately addressed problems with customers to promote quick and successful resolution. Strategically scheduled team members to maintain optimal staffing levels at all times. Monitored security and handled incidents in a calm and professional manner.
- Supervised and directed merchandise and shipment processing. Maintained up-to-date knowledge of sales, promotions, payment policies, exchanges, and security practices. Engaged with customers sincerely and friendly.
- Coordinated with law enforcement on criminal incidents and reports.
- Oversaw store safety audits and corrected policy violations.
- Monitored surveillance systems for suspicious activity and case reviews.
- Partnered with Walmart leaders to improve compliance and store security.
- Recruited, interviewed and hired individuals who would bring passion and dedication to the position at hand. Immediately addressed problems with customers to promote quick and successful resolution. Strategically scheduled team members to maintain optimal staffing levels at all times. Monitored security and handled incidents in a calm and professional manner.
- Collaborated with Walmart leaders to enhance compliance and strengthen store security.
- Certified in interview and interrogation techniques by Wicklander-Zulawski
Asset Protection Coordinator
Bass Pro Shops
Pearland, Texas
05.2025 - Current
- Coordinated Bass Pro Shops asset protection audits and storewide compliance checks.
- Monitored surveillance systems to identify suspicious retail activity.
- Investigated theft incidents and documented findings for management review.
- Supported loss prevention training for Bass Pro Shops associates.
- Prepared incident reports and maintained confidential case files.
Education
Clear Creek High School
League City, TXSome College (No Degree) - General Studies
College of The Mainland
Texas City, TXSkills
- Sales performance analysis
- Management
- Retail management
- Customer service recruiting
- Staff training
- Supervising experience
- Strategic planning
- Issue resolution
- Skilled problem solver
- Microsoft Office
- Leadership
- Strong work ethic
Timeline
Asset Protection Coordinator
Bass Pro Shops
05.2025 - Current
Sales Manager
Guitar Center
06.2022 - 05.2025
Asset Protection Manager
Walmart
02.2011 - 06.2022
Clear Creek High School
Some College (No Degree) - General Studies
College of The Mainland