Alesandra Ariza
Highland Mills ,NY
Overview
11
11
years of professional experience
Work History
Supervisor
MRLS II
Highland Mills, NY
12.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Server
MRLS II
Highland Mills, NY
10.2013 - 12.2018
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Bachelor Of Science - Criminal Justice
Rockland Community College
Suffern, NY06.2017
High School Diploma -
Monroe Woodbury High School
Central Valley, NY06.2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Strategic planning
- Operations management
- Customer relationship management (CRM)
- Shift scheduling
- Sales techniques
- Conflict resolution
Timeline
Supervisor
MRLS II
12.2018 - Current
Server
MRLS II
10.2013 - 12.2018
Bachelor Of Science - Criminal Justice
Rockland Community College
High School Diploma -
Monroe Woodbury High School