Alesha Gonzalez
Hobbs,NM
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
3
3
years of professional experience
Work History
Barista
Cappuccino Coffee House
Hobbs, NM
08.2023 - 03.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Clerical Assistant
MBS Welding Company
Hobbs, NM
01.2023 - 06.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Server
Desert Gardens (Landmark)
Hobbs, NM
06.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Frozen Yogurt Shop Worker
Cherry Berry
Hobbs, NM
09.2021 - 06.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
Hobbs High School
Hobbs, NM05.2024
Skills
- Multitasking
- Optimizing Team Performance
- Records Coordination
- Patience and Empathy
- Data Entry
Skills
- Paycheck Distribution
- Reviewing Time Sheets
Future Goals
- Obtain CNA within the next three months
- Gain skills and knowledge in the medical field
- Apply to nursing school within the next two years
Languages
Spanish
Limited Working
Timeline
Barista
Cappuccino Coffee House
08.2023 - 03.2025
Clerical Assistant
MBS Welding Company
01.2023 - 06.2023
Server
Desert Gardens (Landmark)
06.2022 - 02.2023
Frozen Yogurt Shop Worker
Cherry Berry
09.2021 - 06.2022
Hobbs High School