Brittany Flanders
Champaign,Il
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
MOA
Christie Clinic
11.2023 - Current
- As a medical assistant, my key responsibilities included providing patient care, assisting with medical procedures, performing administrative tasks, such as scheduling appointments and maintaining medical records, and ensuring compliance with healthcare regulations
- I also effectively communicated with patients and medical staff, contributing to a positive patient experience
- Additionally, I assisted with inventory management and maintained a clean and organized clinical environment
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Account Billing Specialist
Carle
06.2022 - 11.2023
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Identified and resolved patient billing and payment issues.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Precisely evaluated and verified benefits and eligibility.
- As an Account Billing Specialist, my key responsibilities included managing customer billing inquiries, processing billing adjustments, and ensuring accurate and timely invoicing
- Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims.
Server/Expeditor
Broadgauge
10.2021 - 04.2022
- As a server/expeditor, my key responsibilities and accomplishments included:
- Coordinating food orders between the kitchen and servers to ensure timely and accurate delivery to customers
- Maintaining a clean and organized work environment to uphold food safety standards and efficiency
- Providing exceptional customer service by addressing inquiries, taking orders, and ensuring customer satisfaction
- Collaborating with the kitchen staff to prioritize and expedite orders during peak hours
- Assisting with inventory management and restocking to support smooth restaurant operations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate degree - Medical Administrative Assistant
Bryant & Stratton
01.2021
Skills
- Time Management
- Team Work
- Communication
- Organization
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
Accomplishments
Improved billing operations for Medicare Part B after taking over that payer within Carle Revenue Cycle.
Timeline
MOA
Christie Clinic
11.2023 - Current
Account Billing Specialist
Carle
06.2022 - 11.2023
Server/Expeditor
Broadgauge
10.2021 - 04.2022
Associate degree - Medical Administrative Assistant
Bryant & Stratton