ALESHA JORDEN-JOHNSON
BUFFALO
Summary
Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.
Overview
11
11
years of professional experience
Work History
Legal Assistant 2
Gross Polowy Law Firm
04.2023 - 01.2025
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Claims Adjuster
Merchants Mutual
06.2022 - 04.2023
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Claims Adjuster
Geico
12.2015 - 04.2022
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Customer Service/Sales Representative
Key Bank
03.2014 - 12.2015
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelors - Creative Studies
Buffalo State College
Buffalo, NY05.2019
Regents Diploma -
Bennett High School
06.2010
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
Timeline
Legal Assistant 2
Gross Polowy Law Firm
04.2023 - 01.2025
Claims Adjuster
Merchants Mutual
06.2022 - 04.2023
Claims Adjuster
Geico
12.2015 - 04.2022
Customer Service/Sales Representative
Key Bank
03.2014 - 12.2015
Bachelors - Creative Studies
Buffalo State College
Regents Diploma -
Bennett High School
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