Summary
Overview
Work History
Education
Skills
Covid Status
Timeline
Generic
Alesha piziali

Alesha piziali

Pittsburg,CA

Summary

Energetic detail-oriented Office Manager with 25 years of experience in a variety of different offices environments. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

28
28
years of professional experience

Work History

Letter Carrier then PSE/Sales Service and Distribution Clerk

Clayton Post Office
06.2021 - 11.2022


  • Sorted all incoming package for route distribution
  • Delivered all incoming Post Office Box Mail daily
  • Worked the Retail Window which included properly completing Customs Forms, helping customer, stocking the retail store, selling money orders, reading all outgoing packages for dispatch
  • I was made a Career employee within 30 days of my hire date before the standard 90 day probation period was up.

Shipping and Receiving Manager

Promo Dog
10.2015 - 09.2020
  • Managed materials to meet production goals and specific customer demands
  • Received and staged incoming inventory for movement to storage or sales floor
  • Opened and checked deliveries to verify contents and resolve issues with vendors promptly
  • Organized storage areas to maximize movement and minimize labor
  • Prepared accurate shipping orders and bills of lading to direct and route materials
  • Consistently met company and department objectives within budget and time constraints
  • Utilized ordering, tracking and billing systems and associated processes
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing inventory for online web stores

Dispatcher

Cupertino Towing
07.2010 - 03.2014
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs
  • Tracked changes in computer system to keep records current and accurate
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
  • Supervised driver dispatching, route planning and vehicle tracking for 39 Tow Trucks and 8 Battery Service Trucks for AAA Emergency Road Service
  • Reported delays, accidents or other traffic and transportation situations
  • Supported customers reactively by creating, confirming, revising and canceling reservations to meet changing needs
  • Used GPS tools to track the location of company vehicles to aid and assist in prompt service and document progress and or delays encountered in our providing service

Office Manager

Realty World Professionals
03.2005 - 11.2010
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Payroll Clerk

Manson Construction Co.
01.2002 - 10.2005
  • Conducted benefits administration for 100 benefit-eligible union employees
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information
  • Gathered timesheets to prepare weekly payroll data for processing
  • Onboarded new employees in time reporting and payroll systems
  • Established employee payroll files and updated existing files with new information
  • Calculated accurate wages, including overtime, salary increases and bonuses
  • Protected payroll operations and maintained employee confidence by keeping information private



Sales Associate

Lithia Ford of Concord
03.2000 - 09.2002
  • Answered incoming telephone calls to provide store, products and services information
  • Consistently met and exceeded dealerships expectations for productivity and accuracy levels
  • Built trusting relationships with customers by making personal connections
  • Negotiated and closed deals with minimal oversight
  • Worked with fellow sales team members to achieve group targets

Receptionist

C. Overaa Construction
02.1995 - 09.2000
  • Answered and directed incoming calls using multi-line telephone system
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Oversaw office inventory by restocking supplies and submitting purchase orders
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
  • Managed more than 500 incoming calls per day
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Assisted Superintendents in field offices with any administrative needs

Education

High School - Secretarial/Computer Software Classes

Pinole Valley High School
Pinole, CA

Business College - Office Management/Computer Software

Heald Business College
Concord, CA
06-1998

Skills

  • Skilled in Microsoft Office Applications
  • Proficient in Construction Management
  • Proficient in Dispatch Software
  • Web Store Development
  • Vehicle Dispatch Management
  • Effective Database Documentation
  • Optimized Shipping Expenses
  • Logistics Management
  • Vendor Relationship Management
  • Transportation Management Solutions
  • Product Quality Assessment
  • General Ledger Reconciliation
  • Invoice Accuracy Assessment
  • Knowledge of Invoicing Systems
  • Knowledge of FedEx Logistics
  • Excel Data Analysis

Covid Status

Fully Vaccinated. Card available upon request.

Timeline

Letter Carrier then PSE/Sales Service and Distribution Clerk

Clayton Post Office
06.2021 - 11.2022

Shipping and Receiving Manager

Promo Dog
10.2015 - 09.2020

Dispatcher

Cupertino Towing
07.2010 - 03.2014

Office Manager

Realty World Professionals
03.2005 - 11.2010

Payroll Clerk

Manson Construction Co.
01.2002 - 10.2005

Sales Associate

Lithia Ford of Concord
03.2000 - 09.2002

Receptionist

C. Overaa Construction
02.1995 - 09.2000

High School - Secretarial/Computer Software Classes

Pinole Valley High School

Business College - Office Management/Computer Software

Heald Business College

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Alesha piziali