ALESHA THWEATT
Lewisville
Summary
Retail Sales Manager with 10+ years of experience leading teams, driving customer engagement, and maintaining high operational standards in fast-paced retail environments. Proven ability to coach and motivate staff, manage schedules and floor operations, and build strong brand partnerships. Also brings solid administrative and office management experience, including front desk operations, record management, and customer communication. Reliable, adaptable, and results-driven leader seeking management or assistant management opportunities.
Overview
12
12
years of professional experience
Work History
Retail Sales Manager
MAC Cosmetics
Dallas
06.2014 - 12.2025
- Led team in providing exceptional customer service and product knowledge.
- Trained new staff on sales techniques and store operations.
- Managed inventory levels to ensure product availability and quality.
- Coordinated visual merchandising to enhance product displays and brand image.
- Developed promotional strategies to drive sales and customer engagement.
- Conducted performance evaluations to support team development and improvement.
- Oversaw compliance with health and safety standards in retail environment.
- Created weekly and monthly reports on store performance and sales objectives.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Visual Merchandising Standards
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Planned promotional events such as in-store discounts or special offers.
- Established relationships with vendors, suppliers, and other partners.
- Conducted regular performance reviews, providing constructive feedback and coaching to improve sales skills.
Office Manager
Allied Appraisal Group
Carrollton
Seasonal Front Desk Receptionist
Hall Park
Frisco
Education
High School Diploma -
Creekview High School
Carrollton, TxCosmetology - Esthetics
Salon Boutique Academy
Addison, TXSkills
- Team Leadership & Coaching
- Staff Scheduling & Floor Coverage
- Customer Engagement & Retention
- Sales Strategy & Promotions
- Brand Partner Collaboration
- Visual Merchandising Standards
- Office & Front Desk Operations
- Confidential Records Management
- Multi-Line Phone Systems
- Data entry & filing systems
Timeline
Retail Sales Manager
MAC Cosmetics
06.2014 - 12.2025
Office Manager
Allied Appraisal Group
Seasonal Front Desk Receptionist
Hall Park
High School Diploma -
Creekview High School
Cosmetology - Esthetics
Salon Boutique Academy