Aleshia Campbell

· Perform bedside registration and insurance verification in a high-volume emergency department, ensuring timely and accurate EHR documentation.

· Collaborate with clinical and administrative staff to support real-time utilization management and patient throughput.

· Maintain compliance with HIPAA and risk management standards while ensuring proper consent and financial documentation.

Collect patient liabilities, process payments, and contribute to improved revenue cycle performance and patient satisfaction.

· Lead grade-level operations, promoting collaboration and instructional excellence.

· Supervise and support a team of educators, monitoring performance, improving workflows, and leading team meetings to align with organizational goals.

· Identify opportunities for operational improvement and lead initiatives that streamline processes and improve service delivery.

· Foster strong, collaborative team environments that focus on outcomes, accountability, and effective communication.

· Model adaptability and crisis management by maintaining productivity through shifting organizational priorities.

· Cultivate relationships with families and students to ensure satisfaction and growth.

· Facilitated collaborative planning sessions to enhance instructional strategies across grade levels.

· Mentored teaching staff in curriculum implementation and classroom management techniques.

· Analyzed student performance data to identify areas for intervention and support.

· Coordinated communication between teachers, parents, and administration to foster community engagement.

• Oversaw patient financial navigation, including insurance benefit verification, billing support, and patient education related to financial responsibilities.
• Managed financial clearance processes, contributing to operational accuracy and timely reimbursements.
• Ensured proper authorization for services and collaborated closely with clinical teams to align treatment with payer requirements.
• Supported patient satisfaction by delivering clear, compassionate communication and helping patients navigate financial challenges.
• Guided patients through financial assistance programs to ensure access to necessary healthcare services.

• Led daily front-office operations, including patient scheduling, registration, insurance verification, and medical record management.
• Ensured compliance with HIPAA standards and acted as liaison between patients and staff to resolve operational or service-related issues.
• Oversaw supply ordering and purchasing to support clinic readiness and effective resource allocation.
• Enhanced appointment flow, reduced no-show rates, and improved access by applying proactive scheduling and communication strategies