ALESIA CHRISTIAN

• Handled sensitive information while ensuring confidentiality and data protection compliance.
• Performed data entry into various computer systems accurately and efficiently.
• Assisted customers in selecting the most suitable policy to meet their needs.

Ensured timely delivery of goods and services in excellent condition to customers.

Transported clients from designated locations to specified destinations.

Oversaw complete worker's compensation claims process, achieving timely resolutions for clients.
Maintained meticulous documentation of client interactions, enhancing accuracy and follow-up.
Provided outstanding customer service by professionally addressing client concerns and building trust.

• Supported daily living activities for patients, ensuring comfort and dignity.
• Provided compassionate assistance to patients, fostering a comforting environment that enhanced overall patient satisfaction.
• Monitored vital signs and documented changes, enabling timely interventions that significantly improved patient health outcomes.
• Coordinated with nursing staff to ensure seamless communication about patient needs, enhancing care continuity and team efficiency.

• Monitored and recorded vital signs with precision and timeliness.
• Responded promptly to call lights, addressing requests from patients, families, and staff.
• Provided direct patient care while assisting healthcare team members.

Ensured accuracy and confidentiality of electronic health records.

• Coordinated patient scheduling and managed appointments for multiple healthcare providers.
• Retrieved faxes and uploaded documents to patient charts to support clinical staff.