Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alesia Crawford

2000 Bay Area Blvd Apt 219

Summary

Dynamic Operations Manager with a proven track record at CVS Pharmacy, excelling in team leadership and problem-solving. Enhanced inventory accuracy and operational efficiency through strategic training and data analysis. Skilled in finance management and assignment delegation, fostering a culture of continuous improvement and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Operations Manager

CVS Pharmacy
Webster, TX
10.2024 - Current
  • Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
  • Led cross-functional teams to implement operational improvements, increasing overall efficiency in store task.
  • Developed training materials for staff, fostering a culture of continuous learning and skills enhancement.
  • Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions to my colleagues.
  • Delegating task to lower-level employees based off of their current skill level, ensuring deadlines are met

Shift Lead

Walgreens
Houston, TX
06.2022 - 10.2024

• Leading a team during a shift while the acting store manager is out and making sure task are completed

• Smart Counting which is the act of counting the inventory on the floor and backroom to improve accurate items on hand

• Money management either in the morning or at night, making sure every till balances without any discrepancies

• Receiving product shipment and breaking it down per section

•Trained and mentored team members on customer service protocols and store policies.

Lead Supervisor

Ollie’s Bargain Outlet
Friendswood, TX
08.2020 - 09.2022
  • Supervised team of associates to ensure efficient store operations and customer satisfaction.
  • Trained staff on operational procedures and safety protocols, enhancing team performance.
  • Coordinated inventory management processes to maintain optimal stock levels and minimize shrinkage.
  • Implemented best practices for merchandising, improving product visibility and sales opportunities.

Education

GED -

Northeast High School
Macon, GA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Finance management
  • Assignment delegation

Timeline

Operations Manager

CVS Pharmacy
10.2024 - Current

Shift Lead

Walgreens
06.2022 - 10.2024

Lead Supervisor

Ollie’s Bargain Outlet
08.2020 - 09.2022

GED -

Northeast High School