Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALESSA HERNANDEZ

Brooklyn,NY

Summary

Highly focused and results-oriented individual with experience supporting complex, deadline-driven operations. Instrumental team player with outstanding skills in meeting planning, presentation creation, and special project assistance. Customer-oriented and computer-savvy.

Overview

3
3
years of professional experience

Work History

Staff Accountant Liaison

Eco-Tax
Brooklyn
08.2023 - Current
  • Identified and resolved obstacles to enable continuous workflow.
  • Gathered banking transactions via statements and recorded activity in Excel format.
  • Delivered a superior level of customer service to small business clients.
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Resolved conflicts between departments by acting as a mediator between them.
  • Supported efficient accounting operations with high-quality administrative support.

Professional Nanny

Meir & Fullerton Family
Miami, FL
08.2021 - 06.2023
  • Cared for children between the ages of 4-12
  • Fostered a fun, safe, and friendly environment to help children grow by exploring their creativity and by teaching them expressive communication
  • Meet with parents weekly to discuss plans for the following week, as well as other issues
  • Handled all transportation pick up and drop off of children.

Early Childhood Education Teacher Intern

Ruth K. Broad Bay Harbor K-8
Surfside, FL
09.2022 - 05.2023
  • Help assist cooperating teacher in developing interesting course plans to meet academic, intellectual, and social needs of students
  • Used variety of teaching techniques to encourage student critical thinking and discussion in 5th grade
  • Established and enforced rules for behavior and procedures for maintaining order among a class of 23 students
  • Conducted small, group and individual activities based on differentiate learning needs.

Club Membership & Recruitment Consultant

Barry University
Miami Shores, FL
09.2021 - 05.2022
  • Proposed a new club funding structure to better support student clubs and organizations
  • Collaborated with different departments to increase student attraction
  • Analyzed student trends to develop a plan of action to increase student retention
  • Evaluated club participation and developed an outlook to increase club activity by 15%.

Education

Master of Science - Integrated Advertising & Communication

St. John’s University
Queens, NY
12-2024

Bachelor of Science - Elementary Education, Minor in Social Work

Barry University
Miami, FL
05.2023

Skills

  • Strong interpersonal and communication abilities
  • Highly adaptable
  • Attentive to detail
  • Detail oriented
  • Microsoft Office
  • Leadership skills
  • Problem-solving skills
  • Proficient in Zoom and Cisco Webex
  • Customer Relationship Development
  • Administrative Support
  • Scheduling

Languages

Spanish
Professional
English
Native/ Bilingual

Timeline

Staff Accountant Liaison

Eco-Tax
08.2023 - Current

Early Childhood Education Teacher Intern

Ruth K. Broad Bay Harbor K-8
09.2022 - 05.2023

Club Membership & Recruitment Consultant

Barry University
09.2021 - 05.2022

Professional Nanny

Meir & Fullerton Family
08.2021 - 06.2023

Master of Science - Integrated Advertising & Communication

St. John’s University

Bachelor of Science - Elementary Education, Minor in Social Work

Barry University
ALESSA HERNANDEZ