Alessandra Aviles
Houston,TX
Summary
Well-versed in maintaining strict compliance with HIPPA standards overseeing medical operations. Effectively use EHR systems to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented and dedicated to handling every detail with care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Clerk
Integrative Spine And Sports Chiropractic
2023.10 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Barista Trainer
Starbucks
2021.10 - Current
- Developed and implemented successful onboarding program.
- Handled cash and processed payments accurately to avoid errors.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Crew Member
McDonald's Restaurant
2020.05 - 2021.06
- Operated cash register to ring up final bill and process various forms of payment.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Nationally Registered Certified Medical Assistant -
The College of Health Care Professions
Houston, TX08.2023
High School Diploma -
Simon Rivera Early College High School
Brownsville, TX06.2021
Skills
- Document Management
- Document Review
- Editing and proofreading
- Information Processing
- Patient Care
- Blood and Tissue Collection
- Electronic Charting
- Vital Sign Monitoring
- Medical terminology knowledge
- Electronic Health Records
Certification
- CMA - Certified Medical Assistant
- CPR/BLS Certified (Currently active)
Timeline
Administration Clerk
Integrative Spine And Sports Chiropractic
2023.10 - Current
Barista Trainer
Starbucks
2021.10 - Current
Crew Member
McDonald's Restaurant
2020.05 - 2021.06
Nationally Registered Certified Medical Assistant -
The College of Health Care Professions
High School Diploma -
Simon Rivera Early College High School
- CMA - Certified Medical Assistant
- CPR/BLS Certified (Currently active)
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