Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Alessandra Barreto

Deerfield Beach,FL

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

30
30
years of professional experience

Work History

Administrative Assistant

CPS Painting & Waterproofing and CPS Construction
07.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Logistics Team Member

GK Hair
12.2022 - 07.2023
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
  • Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
  • Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
  • Tracked orders and notified customers of status or potential delays.
  • Updated and maintained databases to track shipments and inventory.
  • Prepared and presented reports to management on logistics performance.
  • Created reports to provide insights into logistics operations and performance.

Owner

Bresciani Camargo LLC
11.2018 - 02.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Achieved financial savings through powerful cost reduction strategies.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Account Manager

Caixa Economica Federal Bank
11.2003 - 07.2018
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Listened attentively to client feedback and worked with product development team to introduce new services.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Capitalized on emerging trends in customer preferences and marketplaces.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.

Marketing Assistant

Bosch Rexroth
03.2002 - 11.2003
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Supported marketing teams, creating, deploying and optimizing campaigns for Bosch Rexroth clients.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.

Marketing Assistant

Nova Dutra
01.2000 - 03.2002
  • Comercial sales of spaces on Highway
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Telemarketing Agent

Farmed
09.1998 - 01.2000


  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Medical products sale
  • Costumer service

Salesperson

Kiosky Surf Shop
03.1995 - 01.1998
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.

Education

Bachelor Not Concluded - IT Manager

Unip
Sao Paulo, SP, Brazil

Bachelor - Marketing

Universidade Mackenzie
Sao Paulo, SP, Brazil
12.2000

Skills

  • Telephone Management
  • Customer Interaction
  • Performance Management
  • Customer Service
  • Logistics Understanding
  • Inventory Management Procedures
  • Invoicing
  • Client Relations
  • Process Optimization
  • Data entry
  • Social media marketing
  • Social media platforms
  • Relationship building
  • Problem-solving skills

Languages

English
Full Professional
Portuguese
Native or Bilingual
Italian
Elementary
Spanish
Limited Working

Timeline

Administrative Assistant

CPS Painting & Waterproofing and CPS Construction
07.2023 - Current

Logistics Team Member

GK Hair
12.2022 - 07.2023

Owner

Bresciani Camargo LLC
11.2018 - 02.2023

Account Manager

Caixa Economica Federal Bank
11.2003 - 07.2018

Marketing Assistant

Bosch Rexroth
03.2002 - 11.2003

Marketing Assistant

Nova Dutra
01.2000 - 03.2002

Telemarketing Agent

Farmed
09.1998 - 01.2000

Salesperson

Kiosky Surf Shop
03.1995 - 01.1998

Bachelor Not Concluded - IT Manager

Unip

Bachelor - Marketing

Universidade Mackenzie

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Alessandra Barreto