Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alessandra Brionez

Arvada,CO

Summary

Dynamic and dedicated professional with extensive experience in customer service at JCPenney. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Skilled in cash handling and maintaining accuracy in transactions, while demonstrating reliability and a strong work ethic. Committed to fostering positive customer relationships and ensuring a seamless shopping experience.

Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.

Overview

9
9
years of professional experience

Work History

Cashier/Front Desk Receptionist

Best Tires
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kitchen Staff /cook

Jefferson County Head Start
08.2022 - 05.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Sales Advisor

Office Max/ Office Depot
08.2020 - 07.2022
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Cashier/ Customer Service

JCPenney
10.2018 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

McDonald's
07.2016 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

GED
01-2017

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash register operation
  • Professionalism and courtesy

Interests

  • Avid Reader
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Crafting and DIY Projects
  • Baking

Timeline

Cashier/Front Desk Receptionist

Best Tires
05.2023 - Current

Kitchen Staff /cook

Jefferson County Head Start
08.2022 - 05.2023

Sales Advisor

Office Max/ Office Depot
08.2020 - 07.2022

Cashier/ Customer Service

JCPenney
10.2018 - 05.2019

Cashier

McDonald's
07.2016 - 05.2018

GED -

GED

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Alessandra Brionez