Madeleine Padalecki

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Took all phone calls coming into the store.
• Communicated with other stores to transfer an item for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted cash in drawers at the end of the day.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Handled cash with high accuracy and took care to check bills for fraud.
• Get to know your customers. Remembering their names and what items they like.
• Resolving any issues with calmness.

Caddie

• Maintained a clean busing station (a cart where the waiters place all of the dirty dishes and trash)
• Giving customers the right drink orders.
• Assist customers with any questions they might have.
• Helping the waiters with carrying drinks.
• Kept working station clean and organized.

Foodrunner

• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Making sure the food gets to the customer when still hot. With speedy action. (3 floors to climb with food in hands)
• Maintained positive and professional demeanor under pressure.
• Ensured compliance with health and safety regulations during food handling and delivery.
• Managed food presentation before delivery, ensuring all dishes met quality standards.

• Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
• Enhanced guest experience by embodying a zombie and maintaining character throughout performances.
• Teamed on clean up of set and location at end of performance to prepare for next performance.
• Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
• Worked with various special effects, fog, strobes and loud sounds.
• Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
• Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
• Collaborated with fellow actors to create immersive scenes, resulting in consistently positive audience feedback.
• Stay in the zone, near the haunted house and keep in character.
• No touching or talking to any of the customers.