Alessandra Buterbaugh
Morgantown,WV
Summary
Ambitious Human Resources Intern pursuing a B.S Business Administration in Human Resource Management Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
10.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Fulfilled up to 300 orders per shift
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Restaurant Hostess
The Lakehouse
03.2022 - 06.2022
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for a casual lake restaurant with social relevancy and intentionality.
Education
Bachelor of Science - Human Resource Management
West Virginia University
Morgantown, WV05.2026
Skills
Customer Service
Attention to Detail
Planning and Organization
Decision-Making
Customer Relations
Upbeat and Outgoing Attitude
Time Management
Team building
Interpersonal Communication
Adaptability and Flexibility
Excellent Communication
Certification
Microsoft Excel Certified
Microsoft PowerPoint Certified
Timeline
Personal Shopper
Walmart
10.2023 - Current
Restaurant Hostess
The Lakehouse
03.2022 - 06.2022
Bachelor of Science - Human Resource Management
West Virginia University