ALESSANDRA CHANCA
MIAMI,FL
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Design solutions
Miami, FL
10.2023 - Current
Costumer Service Assistant
Moove
Rio de Janeiro, RJ
07.2018 - 02.2020
Manager
BRV TOURISM
Rio de Janeiro, RJ
06.2014 - 08.2015
Education
Associate of Arts - Architectural And Building Technology
Miami Dade College
Miami, FL05-2026
Associate of Arts - Business Administration And Digital Marketing
ASA College
Miami, FL05-2018
High School -
Elite
12.2015
Skills
- Microsoft Office
- Knowledge of AutoCAD
- Bilingual: English/ Spanish / Portuguese
- Account Management
- Inventory Control Systems
- CRM Software
- Customer Service
- Order Processing
- SketchUp Expertise
- Project Management
References
Available Upon Request
Languages
English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Customer Service Representative
Design solutions
10.2023 - Current
Costumer Service Assistant
Moove
07.2018 - 02.2020
Manager
BRV TOURISM
06.2014 - 08.2015
Associate of Arts - Architectural And Building Technology
Miami Dade College
Associate of Arts - Business Administration And Digital Marketing
ASA College
High School -
Elite