Alessandra Jimenez

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Set up and operate photo booth while greeting customers and navigating technology to send and print photos. This includes greeting potential customers and maintaining a neat prop table.

Open the bakery, pull, and plate cheesecakes while maintaining an orderly bakery area and providing answers to customers’ bakery related questions.

Greet and assist customers with purchases, work the floor while maintaining an organized and neat store and attending all customers’ needs. This includes using cash register, stocking, and cleaning.