Isabella Kamp
Chicago,IL
Summary
Enthusiastic and motivated server equipped with excellent communication and strong work ethic. Always willing to learn, and am committed to my work, team, and customers. Focused on improving customer interactions, and delivering high-quality service through problem solving and analytical thinking.
Overview
5
5
years of professional experience
Work History
Server and Host
The Original Pancake House
03.2024 - Current
- Monitored the inventory of high-turnover menu items and ingredients to ensure smooth service and maintain a productive workflow for all employees
- Active Employment
Barista and Barista Trainer
Starbucks
09.2020 - 03.2025
- Advocated for and implemented mobile ordering technology to streamline store operations and increase sales by 80% within one year.
- Negotiated alongside my team members and management to secure a 2 million dollar remodel, overall enhancing store operations, and to promote long-term growth and improvement
- Trained new employees on POS systems, customer service procedures, menu items, food safety, and conducted barista certifications
Education
Bachelor of International and Chinese Studies -
DePaul University
Chicago, IL06.2026
Study Abroad - undefined
Shenyang Normal University
06.2025
Financial Services Study Abroad - undefined
DePaul University
12.2024
Skills
- Microsoft Office
- Canva
- Python
- JavaScript
- CSS
- SPSS
- Adobe Creative Suite
- Inventory Management
- Adaptability
- Effective Communication
- Innovative Problem Solving
- Analytical Thinking
- Multi-tasking
- Training and Leadership Experience
- Exceptional Customer Service
Languages
Proficient in Mandarin Chinese at a Fluent/Bilingual level
Over 16 years of experience in reading, writing, speaking, translating, and listening
Timeline
Server and Host
The Original Pancake House
03.2024 - Current
Barista and Barista Trainer
Starbucks
09.2020 - 03.2025
Study Abroad - undefined
Shenyang Normal University
Financial Services Study Abroad - undefined
DePaul University
Bachelor of International and Chinese Studies -
DePaul University
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