Alessandra Reategui-Santos
Delray Beach,FL
Summary
Dynamic customer service professional with a proven track record at The Bee's Knees Learn and Play, adept at upselling and fostering strong customer relationships. Recognized for exceptional teamwork and training development skills, consistently delivering high-quality service and maintaining a clean, organized environment to enhance the customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The Bee's Knees Learn and Play
Palm Beach, FL
06.2024 - Current
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
- Developed strong customer relationships to encourage repeat business.
Cashier
Cintas
Boynton Beach, FL
06.2023 - 06.2024
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Academic High School
04-2025
Skills
- Strong teamwork
- Training development aptitude
- Adaptive team player
- Retail sales customer service
Languages
Spanish
Professional
Timeline
Customer Service Representative
The Bee's Knees Learn and Play
06.2024 - Current
Cashier
Cintas
06.2023 - 06.2024
Academic High School
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