Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Reeves

Bonners Ferry,ID

Summary

Customer Service Specialist skilled in prioritizing and multi-tasking within fast-paced environments. Achieved customer satisfaction and team goals through effective handling of escalated support issues and building strong client relationships. Focused on contributing to company success by cultivating partnerships and maintaining a positive atmosphere.

Overview

1
1
year of post-secondary education
8
8
years of professional experience

Work History

Customer Service Representative

Super 1 Foods
Bonners Ferry, ID
09.2023 - Current
  • Assisted customers in selecting products and resolving inquiries.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained store cleanliness and organized merchandise displays.

Personal Trainer

Iron mikes
Bonners Ferry, ID
07.2018 - 07.2024
  • Designed personalized training programs for diverse client needs and fitness levels.
  • Instructed clients on proper exercise techniques to ensure safety and effectiveness.
  • Conducted fitness assessments to evaluate client progress and set achievable goals.
  • Motivated clients through positive reinforcement and tailored feedback during sessions.
  • Led group fitness classes, fostering an encouraging and supportive environment.
  • Maintained equipment and gym cleanliness to promote a safe workout space.

Education

Personal Trainer - Personal Training

Personal Training School
Bonners Ferry, ID
07.2018 - 07.2019

Skills

  • Customer service
  • Customer support
  • Issue resolution
  • Problem resolution
  • Sales techniques
  • Product knowledge
  • Product recommendations
  • Transactions processing
  • Order processing
  • Point-of-sale systems
  • Inventory management
  • Store organization
  • Customer engagement
  • Effective communication
  • Active listening
  • Conflict resolution
  • Strong teamwork
  • Time management
  • Calm demeanor
  • Problem solving
  • Strong teamwork

References

References available upon request.

Timeline

Customer Service Representative

Super 1 Foods
09.2023 - Current

Personal Trainer

Iron mikes
07.2018 - 07.2024

Personal Trainer - Personal Training

Personal Training School
07.2018 - 07.2019
Amy Reeves