Alessandra Zavala
Chula Vista,CA
Summary
Proven hospitality professional with experience at La Sabrosita, where I enhanced service speed and efficiency by supporting bartenders and maintaining stringent cleanliness standards. Trained staff at Casa Nori, significantly improving guest satisfaction. Skilled in inventory management and creating welcoming environments, demonstrating both hard and soft skills crucial for customer-centric roles.
Overview
2
2
years of professional experience
Work History
Barback
La Sabrosita
08.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Head Hostess
Casa Nori
12.2023 - 08.2024
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Busser
Seneca Trattoria
07.2022 - 04.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Still Attending - Criminal Justice
Southwestern College
Chula Vista, CASkills
- Greetings customers with respect
- Attending servers with support
- Prioritizing the customers needs before anything
- Very good with making guest feel welcome
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Barback
La Sabrosita
08.2024 - Current
Head Hostess
Casa Nori
12.2023 - 08.2024
Busser
Seneca Trattoria
07.2022 - 04.2023
Still Attending - Criminal Justice
Southwestern College