Alessandro Perrotta
Lexington,KY
Summary
I am a young individual with a diverse portfolio, which makes me stand out from the crowd. I face challenges head-on and perform tasks to the best of my abilities. I work well with a team and am self-sufficient when working alone, so I can think critically in complex situations. I've worked in customer service, sales, finance, and, most recently, telecommunication. I can adapt to many different environments, such as doing desk work, going into finances, and now being a fiber technician.
Overview
2
2
years of professional experience
Work History
Fiber Optic Splicer
Metro Cable Construction
01.2024 - Current
- We have upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- We have improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Experience with splicing cabinets and collecting OTDR shots for completed work and or Fiber research
- Responding to service requests during and after business hours.
- Spliced Fiber from the headend to a business
Regional Banker
PNC Bank
08.2023 - 01.2024
- Travel to all PNC banks in the Lexington region to assist with banking needs
- Help clients develop their financial future and make sales by finding their solutions.
- Develop and maintain strong relationships with existing clients to ensure client satisfaction and retention.
- I assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Assistant Manager/sales
Electric Elephant Spa
01.2023 - 07.2023
- Develop and implement marketing strategies to attract new customers and increase sales
- Met existing customers to review current services and expand sales opportunity
- Conduct training sessions for new sales associates to improve their product knowledge and sales skills.
Customer Service Coordinator
TQL
01.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Ensure timely and accurate processing of truck loads and shipments to maximize customer satisfaction.
Education
High school Diploma -
Lafayette High School
Lexington, KY12.2021
Skills
- Relationship Building - Either with customers or co-workers I am friendly and professional
- Organizational Skills - Organization is a big part of how I function on a day-to-day basis from a personal to a professional level
- Sales - I have used my sales mindset to not only assist customers but help develop their future
- Hand-tool proficiency
- Emergency Repairs
- Equipment Calibration
Languages
Spanish
Professional Working
Timeline
Fiber Optic Splicer
Metro Cable Construction
01.2024 - Current
Regional Banker
PNC Bank
08.2023 - 01.2024
Assistant Manager/sales
Electric Elephant Spa
01.2023 - 07.2023
Customer Service Coordinator
TQL
01.2022 - 12.2022
High school Diploma -
Lafayette High School