Alessia Hanson
Rancho Cucamonga,CA
Summary
Dedicated Certified Nursing Assistant with extensive experience at Park Avenue, excelling in patient care and vital signs monitoring. Proven ability to enhance patient mobility and ensure safety through compassionate support and effective communication. Committed to maintaining a clean environment and adhering to HIPAA compliance, fostering trust and comfort for patients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Park Avenue
Pomona, USA
01.2024 - Current
- Monitored and documented vital signs and patient observations to support timely medical interventions.
- Delivered direct patient care, facilitating hygiene, mobility, and nutrition for optimal patient comfort and well-being.
- Assisted nursing staff and maintained a clean, safe environment to enhance patient care quality.
- Supported daily operations at healthcare and wellness center.
Call Center Representative
University Foot and Ankle Institute
Santa Monica, USA
11.2016 - 09.2023
- Resolved billing, account, and service issues quickly and efficiently.
- Addressed customer inquiries and complaints via phone, ensuring professional and effective communication.
- Documented calls and customer information accurately to support service quality and follow-up.
Certified Nursing Assistant
Serrano North Hospital
Los Angeles, USA
05.2012 - 12.2015
- Delivered direct patient care by assisting with hygiene, mobility, and meals to enhance patient comfort and well-being.
- Monitored and documented vital signs and patient observations to support timely medical interventions.
- Assisted nursing staff to maintain a clean and safe environment, promoting patient safety and satisfaction.
Caregiver
Interim Healthcare
Los Angeles, USA
05.2015 - 10.2015
- Provided compassionate in-home care by assisting clients with daily activities and personal hygiene to enhance their comfort and dignity.
- Assisted clients with mobility and meal preparation while maintaining a safe living environment to promote independence and well-being.
- Monitored health conditions and communicated timely updates to family members and healthcare providers to ensure coordinated care.
- Provided support services at caregiving agency
Education
Certified Nursing Assistant Training -
Eastlake Medical College
Fontana, CAMedical Assistant -
American Career College
Los Angeles, CAHigh school -
Helen Bernstein
Los Angeles, CASkills
- Vital signs monitoring
- Medication administration
- Patient assistance
- ADLs support
- Mobility assistance
- Infection control
- Patient safety
- Documentation skills
- Team communication
- Compassionate care
- HIPAA adherence
Certification
- Certified Nursing Assistant
- National Certified Medical Assistant
- American Heart Association (AHA) BLS card
- Life and Health Insurance
Languages
- English
- Fante
- Elementary Spanish
Languages
English
Native/ Bilingual
Fante
Native/ Bilingual
Spanish
Elementary
Timeline
Certified Nursing Assistant
Park Avenue
01.2024 - Current
Call Center Representative
University Foot and Ankle Institute
11.2016 - 09.2023
Caregiver
Interim Healthcare
05.2015 - 10.2015
Certified Nursing Assistant
Serrano North Hospital
05.2012 - 12.2015
Certified Nursing Assistant Training -
Eastlake Medical College
Medical Assistant -
American Career College
High school -
Helen Bernstein