Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alessia Luque

Fort Lauderdale,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

Eligibility Specialist

State of Florida, Department of Children and Families
Tallahassee
12.2023 - Current
  • Conduct detailed interviews with applicants to verify information for Food Assistance, Medicaid, and Cash Assistance eligibility, ensuring compliance with state and federal regulations
  • Manage an electronic caseload, maintaining accuracy and processing cases within mandated time frames
  • Identify, evaluate, and report potential identity theft or fraud cases, upholding client information integrity and legal standards
  • Analyze and interpret data from various sources to determine eligibility and benefit amounts, staying updated on regulatory changes.

Human Resources and Digital Media Summer Intern

John Alexander Consulting
New York, NY
05.2023 - 12.2023
  • Crafted engaging and informative blog posts for a technology company, highlighting industry trends, company news, and thought leadership
  • Assisted in various human resources functions, including recruitment support, employee onboarding, and maintaining HR documentation
  • Collaborated closely with the Communications Director to develop content strategies and enhance the company's digital presence
  • Contributed to the R Baby Foundation’s initiatives, working alongside the Communications Director to support their outreach and fundraising efforts.

Youth Enrichment Specialist

Arc Broward
Sunrise, FL
12.2020 - 04.2023
  • Established and nurtured connections with parents, schools, and community organizations to support youth development
  • Collaborated with local resources to enhance the overall support system for youth
  • Organized and facilitated community events and partnerships to benefit youth and foster positive engagement
  • Conducted regular check-ins with youth and their families via Zoom to monitor progress and provide support
  • Maintained detailed records of each youth's development and progress, including updates on therapeutic goals and behavioral reinforcement
  • Collaborated with therapists and other professionals to integrate their recommendations into daily routines and activities.

Education

Bachelor of Arts In Communication Studies -

Florida Atlantic University

Skills

  • Fluent in English
  • Fluent in Spanish
  • Fluent in Italian
  • Telephone Etiquette
  • Advocacy and Counseling
  • Program understanding and advisement
  • Effective communication skills
  • Government relations
  • Data Entry
  • Document Management
  • Organizational Development
  • Financial Analysis
  • Employee Relations
  • Youth Programming
  • Enrichment Programs
  • Project Management

Certification

  • Microsoft Office Proficiency: Word, Excel, Outlook, PowerPoint.
  • Computer Science Certification: 05/2020
  • Professional Crisis Management Certification: 07/2021
  • First Aid Certification: 08/2023
  • CPR/AED Certification
  • Child Care Licensing

Timeline

Eligibility Specialist

State of Florida, Department of Children and Families
12.2023 - Current

Human Resources and Digital Media Summer Intern

John Alexander Consulting
05.2023 - 12.2023

Youth Enrichment Specialist

Arc Broward
12.2020 - 04.2023

Bachelor of Arts In Communication Studies -

Florida Atlantic University
  • Microsoft Office Proficiency: Word, Excel, Outlook, PowerPoint.
  • Computer Science Certification: 05/2020
  • Professional Crisis Management Certification: 07/2021
  • First Aid Certification: 08/2023
  • CPR/AED Certification
  • Child Care Licensing

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Alessia Luque