Alessia Pesare
Providence,RI
Summary
Operations professional with experience in commercial insurance underwriting, reinsurance, and permitting project coordination. Strong analytical skills, team communication, and process improvement. Responsible for staff onboarding, accurate reporting, and reliable daily operations support.
Overview
9
9
years of professional experience
Work History
Procedures Specialist II
Factory Mutual Insurance Company
Johnston, Rhode Island
04.2022 - 11.2026
- Supported new and renewal reinsurance and treaty processing.
- Entered coding and profile details for insurance brokers and reinsurance participants.
- Handled Reinsurance Notice of Loss claims.
- Assisted with new business requests from operations for potential clients.
- Checked policy documentation for accuracy and procedural consistency.
- Reviewed submissions for accuracy, compliance, and required approvals.
- Resolved issues quickly to keep workflow moving.
- Trained new staff on procedures, safety, and performance standards for compliance.
- Prepared monthly and quarterly reports with data for new or canceled business.
- Assigned daily tasks to team members to improve group productivity.
- Shared practical ideas and solutions to improve team performance and outcomes.
- Checked documents against guidelines and internal standards
Permitting Manager
Rooftop Power
Warwick, Rhode Island
11.2020 - 04.2022
- Obtained building permits and required public approval to begin land development.
- Coordinated permit applications for construction and utility projects.
- Reviewed permits, site plans, and project documents for compliance.
- Reviewed plans and documents for code and zoning compliance.
- Prepared submittals, revisions, and supporting permit paperwork.
- Developed procedures for tracking, monitoring, and filing of all necessary paperwork.
- Communicated with inspectors, planners, and project teams.
- Oversaw daily field operations for Rooftop Power installations, ensuring efficient scheduling and coordination of tasks.
- Resolved jobsite issues and supported installation planning.
Assistant Store Manager
The Men's Wearhouse
Warwick, RI
03.2018 - 03.2020
- Led daily sales floor operations at a Men's Wearhouse retail store.
- Scheduled team coverage and assigned tasks across busy sales periods.
- Trained staff on customer service, product knowledge, and wardrobe presentation.
- Resolved customer complaints through active listening, documenting details, and providing tailored solutions.
- Created merchandising strategies that enhanced product visibility and drove sales growth.
- Coordinated inventory checks and stock replenishment to maintain optimal merchandise organization.
- Monitored POS transactions, returns, and cash handling procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supported tuxedo fittings, alterations, and special event wardrobe needs.
- Coordinated opening and closing procedures across the sales floor.
Education
International Business
Southern New Hampshire University
Hooksett, NH11-2026
Skills
- Insurance compliance
- Risk management
- Data analysis
- Report preparation
- Microsoft Excel
- Microsoft Word
- Team training
- Client relationship management
- Problem solving
- Analytical skills
- Decision-making
- Attention to detail
- Cross-functional communication
- Team communication
- Stakeholder presentations
- Business communication
Timeline
Procedures Specialist II
Factory Mutual Insurance Company
04.2022 - 11.2026
Permitting Manager
Rooftop Power
11.2020 - 04.2022
Assistant Store Manager
The Men's Wearhouse
03.2018 - 03.2020
International Business
Southern New Hampshire University