Alessia Turbeville
Fayetteville
Summary
Dynamic manager with a proven track record at Smithfield, enhancing team productivity and customer satisfaction through strategic planning and effective staff training. Skilled in conflict resolution and inventory management, I successfully implemented cost-saving strategies, optimizing resource allocation and fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Manager
Smithfeild
Fayetteville, NC
12.2021 - Current
- Led operational teams to enhance productivity and streamline workflows.
- Developed training programs to improve employee performance and safety compliance.
- Implemented cost-saving strategies to optimize resource allocation across departments.
- Monitored inventory levels, ensuring timely replenishment and minimizing stockouts.
- Mentored junior staff on best practices in operational management and team collaboration.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Zaxbys
Fayetteville, NC
03.2018 - 2020
- Oversaw daily activities to maintain compliance with service .
- Enhanced team productivity by refining workflow procedures.
- Implemented inventory management practices, optimizing stock levels and minimizing waste.
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Strategic planning
Cross-functional teamwork
Project planning
Customer relationship management (CRM)
Sales techniques
Conflict resolution
Timeline
Manager
Smithfeild
12.2021 - Current
Manager
Zaxbys
03.2018 - 2020