ALETA DAVIS
McDonough,GA
Summary
With my skills, experience and the ability to strategically plan and accomplish goals, I will aid your company in furthering their mission. Skilled in; Management, Observation, Setting and Accomplishing Goals, Event Planning, Professional Conduct, Excellent Communication Skills, Time and Detailed Oriented, Excellent Organizational Skills, Team Building and Natural Leadership Skills, Determined and Dedicated Demeanor, Outgoing with a Willingness attitude to Learn.
Overview
14
14
years of professional experience
Work History
Warehouse Clerk
Radial Warehouse
McDonough, GA
10.2023 - Current
- Kept warehouse up to safety and health regulations at all times.m
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
Auditor
Staffmark
McDonough, GA
07.2023 - 10.2023
- Company Overview: CEVA Logistics – Client
- Conduct regular inventory audits to verify quantities and quality, ensuring accurate inventory management
- Enforce quality assurance standards for stored products, inspecting packaging and handling procedures to maintain high-quality inventory
- Monitor and ensure compliance with safety regulations, company policies, and industry standards, and maintain a safe and efficient warehouse environment
- Identify operational inefficiencies and recommend process improvements to enhance warehouse performance
- Maintain records of audit findings, including discrepancies and non-compliance issues, and report them to management
- Collaborate closely with warehouse staff, supervisors, and management to address and rectify issues identified during audits
- CEVA Logistics – Client
Warehouse Associate
JC Penney
Forest Park, GA
01.2023 - 07.2023
- Managed pallet inventory and maintained accurate records of pallet quantities, locations, and conditions
- Inspected incoming and outgoing boxes for damage, ensuring they met quality standards and were suitable for use before placing them on the pallet
- Organized and stored pallets in designated areas within the warehouse to maintain an efficient and safe workspace
- Collaborated effectively with other warehouse personnel and supervisors to coordinate the availability and use of pallets in daily operations
Stay-at-Home-Parent
Victorville, CA
01.2020 - 12.2022
- Managed care and development of one child, demonstrating strong organizational and multitasking skills
- Administered household finances, creating budgets and implementing cost-saving strategies
- Provided educational assistance and encouraged a love for learning in children
- Practiced effective communication, resolving family conflicts, and fostering a positive home environment
- Practiced strong communication and negotiation skills in managing family dynamics and resolving conflicts among family members
Team Leader
Primerica
Victorville, CA
02.2011 - 05.2020
- Led a team of 30 financial representatives, offering guidance, training, and support to boost sales and recruitment endeavors
- Conducted regular team meetings and training sessions to enhance product knowledge and sales skills
- Achieved and surpassed team and individual sales targets, consistently ranking as a top performer
- Cultivated a positive team environment, fostering collaboration and professional growth
- Delivered personalized financial analysis and recommendations to clients, aiding them in achieving their financial goals
Customer Service Representative
Wells Fargo Home Mortgage
San Bernardino, CA
10.2014 - 02.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Computer Specialist Certification -
United Education Institute
Licensed Health & Life Insurance Agent -
02.2011
Skills
- Staff Training & Supervision
- Inventory Management
- Collaborative Leader
- Communication Skills
- Operations Management
- Organizational Skills
- Policies & Procedures
- Leadership
Summaryofqualifications
Oversaw and monitored the inventory control area to ensure completed cycle counts, monitored stock levels and distribution supplies, worked, and completed the necessary weekly and monthly operation reporting., Accurately picked and assembled customer orders by selecting the relevant products from designated storage areas, meticulously labeled them, and expertly prepared shipments for timely and error-free delivery. Safely packaged items for shipping, ensuring they were secure, labeled correctly, and ready for transportation. Coordinated with carriers for outbound shipments., Inspected products for damages and discrepancies, reported issues, and assisted with returns and replacements. Maintained accurate records of all warehouse activities, including receipts, shipments, and inventory adjustments., Proactively sourced and onboarded new representatives to bolster team size, driving expansion and amplifying sales potential. Planned and led comprehensive training sessions and workshops and equipped team members with the expertise needed for their roles by educating them on corporate products, services, and effective sales techniques., Provided leadership, coaching, and mentorship to a team of Primerica representatives, helping them develop their skills and succeed in their roles. Collaborated with team members to establish individual and collective sales objectives, closely tracking performance and offering guidance to guarantee the attainment of these goals.
Licensecertification
- Licensed Health & Life Insurance Agent, 02/11
- Computer Specialist Certification, United Education Institute
Targetpositions
Customer service
Timeline
Warehouse Clerk
Radial Warehouse
10.2023 - Current
Auditor
Staffmark
07.2023 - 10.2023
Warehouse Associate
JC Penney
01.2023 - 07.2023
Stay-at-Home-Parent
01.2020 - 12.2022
Customer Service Representative
Wells Fargo Home Mortgage
10.2014 - 02.2016
Team Leader
Primerica
02.2011 - 05.2020
Computer Specialist Certification -
United Education Institute