Aleta Parale
Happy Valley,OR
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Brookfield Properties/ Clackamas Town Center Mall
02.2023 - Current
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Wrote detailed reports of all security breaches and investigations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Improved response time to incidents by maintaining clear communication channels with team members.
CSA - Customer Service Associate
Jiffy Lube
08.2022 - Current
- Utilized CRM systems to track customer interactions as well as manage follow-ups for potential leads.
- Met customer call guidelines for service levels, handle time and productivity.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
Detail Specialist
U-Haul
06.2018 - 09.2022
- Applied protective agents, including sealants, to protect surfaces.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
Education
High school -
Skills
- Punctual (6 years)
- Team player (10 years
- Housekeeping
- Time Management
- Industrial equipment
- Warehouse experience
- Customer service (10 years)
- Security
- Data Entry
- English fluency
- Contraband Identification
- Professional Demeanor
Certification
- Driver's license, 06/01/21, 01/01/29
- Private Security Provider, 03/01/23, 03/01/25
- Unarmed professional Guard Card
Additional Information
- HIGHLIGHTS OF QUALIFICATIONS
- Nearly 10 years of serving experience, including tending
- Enjoys working in a fast-paced environment and keeps busy during slower business times
- Relates easily with all kinds of people
- Friendly, outgoing and professional personality
- Reliable, punctual and hardworking
- Cooperative and communicative team player
Custom
Authorized to work in the US for any employer
Custom
Fully vaccinated
Personal Information
Title: Security Guard
Timeline
Security Guard
Brookfield Properties/ Clackamas Town Center Mall
02.2023 - Current
CSA - Customer Service Associate
Jiffy Lube
08.2022 - Current
Detail Specialist
U-Haul
06.2018 - 09.2022
High school -
- Driver's license, 06/01/21, 01/01/29
- Private Security Provider, 03/01/23, 03/01/25
- Unarmed professional Guard Card
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