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Detail-oriented professional with expertise in credit evaluation and customer service in the lending industry. Proven ability to solve problems and navigate compliance regulations effectively. Skilled in building strong borrower relationships and streamlining loan processing.

To progress with a great company that will challenge me to be a better asset to the program I am working with. I am a skilled Document Collections Specialist offering experience and a driven mentality. Persistent with customers and seasoned in overcoming objectives.

Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management.
Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

 Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. 

Aletha Hughes

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Loan Document Collection Specialist

Collection Specialist

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Loan Officer Real Estate Licensed NMLS 200836

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Loan Document Collection Specialist

Collection Specialist

Loan Officer Real Estate Licensed NMLS 200836

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