Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aletha Usanga

Amarillo

Summary

Results-oriented professional with extensive experience at Tru By Hilton, specializing in customer service and problem resolution. Demonstrated ability to enhance customer satisfaction through effective communication and adaptability. Proven track record of reliability and commitment to continuous improvement in service delivery.

Overview

1
1
Certification

Work History

Hotel Front Desk Receptionist

Tru By Hilton
Amarillo
06.2024 - 08.2024
  • Resolved issues efficiently, demonstrating strong problem-solving skills.
  • Managed time effectively to ensure on-schedule task completion and adherence to deadlines.
  • Handled inquiries and room requests via online platforms, phone, and email.
  • Delivered excellent customer service during face-to-face interactions and phone conversations.
  • Addressed customer complaints promptly and professionally to enhance satisfaction.

Sales Associate

Forever 21
Amarillo
05.2024 - 06.2024
  • Delivered exceptional customer service while greeting customers effectively.
  • Organized displays and stocked shelves to attract customer attention to key items.
  • Achieved established goals by adhering to company initiatives.

Education

High School Diploma -

Boys Ranch High School
Boys Ranch, TX
05-2024

Some College (No Degree) - General Studies

Clarendon College
Clarendon, TX

Skills

  • Adaptability and flexibility
  • Communication
  • Professional demeanor
  • Continuous improvement
  • Reliability
  • Problem-solving aptitude

Certification

  • CPR Certified

Timeline

Hotel Front Desk Receptionist

Tru By Hilton
06.2024 - 08.2024

Sales Associate

Forever 21
05.2024 - 06.2024

High School Diploma -

Boys Ranch High School

Some College (No Degree) - General Studies

Clarendon College

Similar Profiles

CREATE PROFILE
Aletha Usanga
Want your own profile? Create for free at Resume-Now.com