Alethea Cassandra Cruz
Burbank,CA
Summary
Customer-focused Front of House Team Member with two years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chic-Fil-A
Burbank, CA
07.2023 - 12.2023
- Greeted customers and answered questions related to products and services.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Verified that all orders were correct before serving them to customers.
Crew Member
Ike's Love & Sandwiches
Burbank, California
07.2022 - 05.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches.
Assistant
The Starlight Bowl
Burbank, CA
05.2022 - 05.2022
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
Education
High School Diploma -
John Burroughs High School
Burbank, CA05.2023
Skills
- Money Handling
- Multilingual
- Training and Mentoring
- Team Collaboration
- Safe Food Handling
Timeline
FOH Team Member
Chic-Fil-A
07.2023 - 12.2023
Crew Member
Ike's Love & Sandwiches
07.2022 - 05.2023
Assistant
The Starlight Bowl
05.2022 - 05.2022
High School Diploma -
John Burroughs High School
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