Aletheia Sanders
Los Angeles,CA
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
Work History
Retail/cashier
Goodwill Store
11.2022 - 11.2023
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Helped customers complete purchases, locate items, and join reward programs.
Property Manager
SRHT
12.2020 - 03.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
LEAD SUPERVISOR
VOALA
04.2017 - 05.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
Tax Preparer
H&R
11.2011 - 05.2012
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Education
Associate of Arts - MUSIC PERFORMANCE
LACC
Los Angeles, CA05.2018
Accounting Plus - Taxes/office Management
Oklahoma Business School
Tulsa Okla06.1988
High School Diploma -
Booker T Washington
Tulsa, OK05.1982
Skills
- Product Upselling
- POS System Operation
- Order Processing
- Bagging and Packaging
Timeline
Retail/cashier
Goodwill Store
11.2022 - 11.2023
Property Manager
SRHT
12.2020 - 03.2022
LEAD SUPERVISOR
VOALA
04.2017 - 05.2019
Tax Preparer
H&R
11.2011 - 05.2012
Associate of Arts - MUSIC PERFORMANCE
LACC
Accounting Plus - Taxes/office Management
Oklahoma Business School
High School Diploma -
Booker T Washington
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