Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aletheia Sanders

Los Angeles,CA

Summary

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

12
12
years of professional experience

Work History

Retail/cashier

Goodwill Store
11.2022 - 11.2023
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Helped customers complete purchases, locate items, and join reward programs.

Property Manager

SRHT
12.2020 - 03.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

LEAD SUPERVISOR

VOALA
04.2017 - 05.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.

Tax Preparer

H&R
11.2011 - 05.2012
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.

Education

Associate of Arts - MUSIC PERFORMANCE

LACC
Los Angeles, CA
05.2018

Accounting Plus - Taxes/office Management

Oklahoma Business School
Tulsa Okla
06.1988

High School Diploma -

Booker T Washington
Tulsa, OK
05.1982

Skills

  • Product Upselling
  • POS System Operation
  • Order Processing
  • Bagging and Packaging

Timeline

Retail/cashier

Goodwill Store
11.2022 - 11.2023

Property Manager

SRHT
12.2020 - 03.2022

LEAD SUPERVISOR

VOALA
04.2017 - 05.2019

Tax Preparer

H&R
11.2011 - 05.2012

Associate of Arts - MUSIC PERFORMANCE

LACC

Accounting Plus - Taxes/office Management

Oklahoma Business School

High School Diploma -

Booker T Washington
Aletheia Sanders