Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
Work History
Retail/cashier
Goodwill Store
11.2022 - 11.2023
Greeted all customers warmly to build welcoming and positive atmosphere within store.
Assisted customers by answering questions and fulfilling requests.
Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Helped customers complete purchases, locate items, and join reward programs.
Property Manager
SRHT
12.2020 - 03.2022
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
LEAD SUPERVISOR
VOALA
04.2017 - 05.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Learned every team members' role to offer skilled backup during shortages and high-volume periods.
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
Tax Preparer
H&R
11.2011 - 05.2012
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Completed and filed returns with tax departments at local, state, and federal levels.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Assessed client tax situations to determine best filing options.
Education
Associate of Arts - MUSIC PERFORMANCE
LACC
Los Angeles, CA
05.2018
Accounting Plus - Taxes/office Management
Oklahoma Business School
Tulsa Okla
06.1988
High School Diploma -
Booker T Washington
Tulsa, OK
05.1982
Skills
Product Upselling
POS System Operation
Order Processing
Bagging and Packaging
Timeline
Retail/cashier
Goodwill Store
11.2022 - 11.2023
Property Manager
SRHT
12.2020 - 03.2022
LEAD SUPERVISOR
VOALA
04.2017 - 05.2019
Tax Preparer
H&R
11.2011 - 05.2012
Associate of Arts - MUSIC PERFORMANCE
LACC
Accounting Plus - Taxes/office Management
Oklahoma Business School
High School Diploma -
Booker T Washington
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