Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alethia Gamble

Haines City

Summary

Healthcare operations professional with deep experience in patient access workflows, admissions processes, and interdisciplinary care coordination within hospital environments. Proven ability to support accurate patient intake, workflow documentation, compliance adherence, and operational efficiency in high-volume settings. Offers a strong end-user perspective to support system analysis, testing, and optimization initiatives within Patient Access applications. Recognized for attention to detail, process improvement mindset, and ability to adapt to evolving healthcare systems and technologies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Shift Key
Spring Hill
12.2020 - 12.2025
  • Supported front-end patient care workflows by accurately collecting, verifying, and communicating patient information to nursing staff to ensure timely admissions and continuity of care
  • Collaborated with interdisciplinary healthcare teams to observe, document, and escalate patient condition changes, supporting efficient patient flow and care coordination
  • Followed standardized healthcare protocols and policies, demonstrating strong compliance with registration, safety, and infection-control requirements
  • Assisted patients with mobility, transfers, nutrition, and hygiene while adhering to organizational handling and safety standards
  • Maintained accurate, timely documentation and reporting to support clinical decision-making and operational efficiency
  • Completed CDC COVID-19 training, infection control, and hazardous workplace protocol education, reinforcing regulatory compliance and patient safety.

Healthcare Assistant

HCA Healthcare
Winter Haven
07.2004 - 12.2024
  • Monitored patients for condition changes and promptly communicated findings to registered nurses, supporting timely clinical decision-making and efficient care coordination
  • Followed established patient handling and mobility protocols to ensure safe patient movement and adherence to organizational policies
  • Maintained strict infection-prevention and hygiene standards throughout all aspects of patient care, supporting regulatory compliance and patient safety initiatives
  • Observed and documented patient skin integrity and risk indicators, escalating concerns to nursing staff in accordance with clinical workflows

Patient Care Technician

Capitol Regional Medical Center
Tallahassee
12.2015 - 01.2019
  • Supported emergency department and inpatient intake workflows by ensuring accurate patient identification, readiness for admissions, and timely communication with clinical teams
  • Assisted with patient transport and bed placement activities, contributing to efficient patient flow and reduced delays in care delivery
  • Documented patient observations and care activities in accordance with hospital standards, supporting data accuracy and continuity of care
  • Acted as a liaison between patients and clinical staff, escalating condition changes and workflow issues to appropriate team members
  • Maintained compliance with infection-control, safety, and patient-handling policies in a fast-paced acute care environment
  • Adhered to hospital policies, regulatory standards, and quality initiatives, reinforcing operational consistency and patient safety

Patient Care Technician

HCA Healthcare
Lakeland
11.2004 - 01.2019
  • Supported high-volume inpatient and outpatient care environments by coordinating patient readiness for admissions, transfers, and discharges in collaboration with nursing and ancillary departments
  • Ensured accurate patient identification and compliance with hospital intake, safety, and documentation standards across multiple care settings
  • Assisted with patient transport, room turnover, and equipment coordination to support efficient patient throughput and operational workflows
  • Communicated patient status changes and workflow barriers to nursing staff, contributing to timely escalation and continuity of care
  • Maintained compliance with infection-control, safety, and regulatory standards in accordance with hospital policies and accreditation requirements
  • Adapted to evolving clinical workflows, technology updates, and organizational policies over long-term tenure in a large healthcare system

Education

Master of Science - Nursing

Miami Regional University
Miami Springs, Florida
08-2027

Bachelor of Science - Business Management

University of Phoenix
Phoenix
10-2024

Associate of Arts - Liberal Arts

Polk State University
Winter Haven, FL
08-2018

High School Diploma -

Haines City Senior High
Haines City, FL
05-2001

Skills

  • Patient Access Workflow Understanding (Admissions, Registration, Check-In, Transfers)
  • Healthcare Intake & Patient Identification Accuracy
  • Front-End Revenue Cycle Awareness
  • Clinical–Operational Workflow Analysis
  • Interdisciplinary Team Collaboration
  • Workflow Documentation & Process Standardization
  • Regulatory & Compliance Adherence (HIPAA, Infection Control, Safety Standards)
  • Data Accuracy, Validation, and Quality Assurance
  • Incident Identification, Escalation, and Resolution Support
  • Policy-Driven Systems & Process Compliance
  • Patient Throughput & Flow Optimization
  • End-User Perspective for System Design & Optimization
  • Change Management & Workflow Adaptation
  • Training Compliance & Protocol Implementation
  • Attention to Detail in High-Volume Healthcare Environments

Certification

Clinical Licensure & Credentials

State Tested Nursing Assistant (STNA)

Certified Nursing Assistant (CNA)

CNA II

Licensed Nursing Assistant (LNA)

Certified Medication Aide (CMA)

Registered Medical Assistant (RMA)

Geriatric Nursing Assistant (GNA)

Certified Home Health Aide (CHHA)

Life Support & Safety Certifications

Basic Life Support (BLS) Certification

CPR Certification

First Aid Certification

AED Certification

Heartsaver Certification

Behavioral & Workplace Safety

CPI (Crisis Prevention Intervention) Certification

Healthcare Provider Certification

Licensing & Compliance

Compact State Nurse License

Valid Driver’s License

Timeline

Patient Care Technician

Shift Key
12.2020 - 12.2025

Patient Care Technician

Capitol Regional Medical Center
12.2015 - 01.2019

Patient Care Technician

HCA Healthcare
11.2004 - 01.2019

Healthcare Assistant

HCA Healthcare
07.2004 - 12.2024

Master of Science - Nursing

Miami Regional University

Bachelor of Science - Business Management

University of Phoenix

Associate of Arts - Liberal Arts

Polk State University

High School Diploma -

Haines City Senior High

Similar Profiles

  • Demetrius McclainDemetrius Mcclain

    Patient Care Technician at University Of Maryland Medical SystemPatient Care Technician at University Of Maryland Medical System

  • Aijalon RuffinAijalon Ruffin

    Patient Access Representative/Patient Care Coordinator at Terrebonne General Health SystemPatient Access Representative/Patient Care Coordinator at Terrebonne General Health System

  • Shanterricka HughesShanterricka Hughes

    Emergency Room Patient Access Rep (R1RCM) at St. Joseph HospitalEmergency Room Patient Access Rep (R1RCM) at St. Joseph Hospital

  • Francesca MilesFrancesca Miles

    Patient Care Coordinator at ASA Dental Implants and Oral SurgeyPatient Care Coordinator at ASA Dental Implants and Oral Surgey

CREATE PROFILE
Alethia Gamble