Alex Abel
Gloucestercity,NJ
Summary
Dedicated and dependable public safety and human services professional with experience in corrections, security, residential care, direct support services, and customer service. Proven ability to supervise individuals in secure and residential environments, maintain safety and security, respond effectively during emergencies, and provide compassionate care to diverse populations. Certified in CPR, First Aid, and Basic Life Support (BLS) with strong communication, documentation, and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residential Assistant
Oaks Integrated Care
Shamong, NJ
02.2026 - Current
- Assisted clients with daily living activities, promoting independence and personal growth.
- Developed and maintained supportive relationships with residents to enhance community engagement.
- Facilitated group activities to foster social interaction and improve mental well-being.
- Monitored residents' emotional and physical health, reporting concerns to appropriate staff members.
- Documented resident progress and incidents accurately, maintaining compliance with regulatory standards.
- Participated in training sessions to enhance knowledge of best practices in residential care management.
Security Officer
L3Harris
Camden, NJ
06.2025 - Current
- Monitored access points to ensure security compliance and safeguard personnel and property.
- Conducted regular patrols to identify vulnerabilities and report incidents promptly.
- Responded swiftly to alarms and emergencies, coordinating with law enforcement as needed.
- Maintained detailed logs of daily activities, incidents, and observations for management review.
Correctional Officer
Camden County Department of Corrections
Blackwood, NJ
06.2023 - 12.2025
- Monitored inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular security checks and inspections of facilities and equipment.
- Assisted in the development of operational procedures for crisis situations.
- Managed inmate records and documentation to maintain accurate information flow.
- Trained new officers on protocols, emergency response, and conflict resolution techniques.
- Implemented strategies to de-escalate conflicts among inmates, promoting a safer environment.
- Collaborated with law enforcement agencies during transport and processing of inmates.
Direct Support Professional
Bay Community Support Services
Annapolis, MD
06.2022 - 06.2023
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Developed individualized support plans tailored to client needs and preferences.
- Monitored client progress, ensuring adherence to program goals and objectives.
- Implemented behavior management strategies to enhance client engagement and cooperation.
- Coordinated recreational activities that fostered social skills and community involvement.
- Maintained accurate documentation of client interactions, progress notes, and incident reports.
Flight Attendant
Southwest Airlines
Baltimore, MD
04.2018 - 04.2022
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
- Managed in-flight safety protocols, conducting safety demonstrations and emergency procedures efficiently.
- Collaborated with crew members to maintain smooth operational flow during boarding and disembarkation processes.
- Resolved passenger inquiries and concerns promptly, enhancing overall travel experience and brand loyalty.
- Led team briefings to align on flight details, ensuring clear communication among crew members for optimal performance.
- Monitored inventory levels of in-flight supplies, coordinating restocking efforts to maintain service standards.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Residential Counselor
Quality Management Associates
Voorhees, Nj
08.2020 - 06.2021
- Facilitated daily living activities for residents, promoting independence and personal growth.
- Developed and implemented individualized care plans in collaboration with interdisciplinary teams.
- Monitored resident behavior and progress, adjusting interventions as necessary to ensure well-being.
- Provided crisis intervention support, utilizing de-escalation techniques to maintain a safe environment.
Flight Attendant
CommutAir
Newark, NJ
10.2015 - 03.2018
- Implemented process improvements for cabin operations, increasing efficiency during pre-flight preparations.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Education
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School
Camden, NJSkills
- Conflict mediation
- Behavior management
- Daily living skills
- Mental health support
- Diversity and inclusion
- Safety practices
- Customer service
- Attention to detail
- Team collaboration
- Reliability and punctuality
Certification
- CPR and first aid
Timeline
Residential Assistant
Oaks Integrated Care
02.2026 - Current
Security Officer
L3Harris
06.2025 - Current
Correctional Officer
Camden County Department of Corrections
06.2023 - 12.2025
Direct Support Professional
Bay Community Support Services
06.2022 - 06.2023
Residential Counselor
Quality Management Associates
08.2020 - 06.2021
Flight Attendant
Southwest Airlines
04.2018 - 04.2022
Flight Attendant
CommutAir
10.2015 - 03.2018
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School