Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress
Alex Abreau

Alex Abreau

San Diego,CA

Summary

Motivated college student with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Chris Sims
Yucaipa , CA
01.2021 - 08.2022
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Took food and drink orders, prepped condiments and made pastas and salads.
  • Prepped salad stations, making sure everything was clean and sanitized.
  • Bussed, served food making sure customer's were satisfied.
  • Made alcoholic and non alcoholic beverages.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.

Hostess/Waitress

American Road Trip
Yucaipa, CA
03.2020 - 12.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

Associate of Science - Nursing

San Diego Mesa College
San Diego, CA
05.2022

Skills

  • Able to Lift 30 Pounds
  • Team Player
  • Menu Memorization and Presentation
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Shift Checklists
  • Greeting and Escorting Guests
  • Food Preparation and Safety
  • Social Perceptiveness
  • Cocktail Knowledge

Certification

Food handlers license, in the process of getting my alcohol seller certification.

Timeline

Waitress

Chris Sims
01.2021 - 08.2022

Hostess/Waitress

American Road Trip
03.2020 - 12.2021

Associate of Science - Nursing

San Diego Mesa College

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Alex Abreau