Alex Aguilar
Lake Worth,FL
Summary
Adept at elevating guest experiences, I leveraged my food and beverage expertise and team management skills at The Boca Raton Resort and Club to train new hires and implement upselling strategies, significantly enhancing service quality and increasing average check sizes. Professional hospitality leader prepared for fast-paced dining environment. Skilled in managing high standards of service, optimizing workflow, and enhancing guest experiences.
Overview
8
8
years of professional experience
Work History
Captain Waiter / Bartender
The Boca Raton Resort and Club
12.2022 - 08.2024
- Showed high-level understanding of fine dining standards and practices.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
- Ensured proper payment processing by accurately entering orders into the POS system.
- Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
- Implemented upselling strategies that contributed to increased average check size per guest.
Server
Santiago's Bodega
04.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sunset Catch
03.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Wilson Tech
Dix,Hills NY01-2016
Skills
- Order Taking
- Team Management
- Reservation handling
- Table Setting
- Food and beverage expertise
- Wine pairing knowledge
- Allergy awareness
Languages
English
Spanish
Native or Bilingual
Timeline
Captain Waiter / Bartender
The Boca Raton Resort and Club
12.2022 - 08.2024
Server
Santiago's Bodega
04.2022 - 12.2022
Server
Sunset Catch
03.2021 - 02.2022
High School Diploma -
Wilson Tech
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