Alexandria Sparks
Gowen,MI
Summary
Dedicated early childhood paraprofessional with academic training and hands-on classroom experience. Skilled in supporting instructional activities and reinforcing learning concepts while promoting positive behavior. Focused on fostering a nurturing environment that values and supports every child. Committed to ongoing professional development to enhance educational practices.
Overview
11
11
years of professional experience
Work History
Patient Service Representative
The University of Michigan health west
Cedar Springs, Michigan
02.2023 - 04.2026
- Provided exceptional customer service to patients, fostering positive experiences during visits.
- Scheduled and confirmed patient appointments while efficiently managing high call volumes.
- Verified insurance coverage and secured necessary authorizations, reducing potential billing errors.
- Maintained accurate patient records by updating personal information and medical history in electronic database, ensuring data integrity.
- Collaborated with healthcare providers to coordinate referrals for specialized treatments.
Front of House Manager/bartender
CL Pizza CO.
Canadian Lakes , MI
02.2019 - 07.2023
- Streamlined daily operations to enhance workflow management.
- Partnered with manager to develop actionable strategies for meeting sales targets.
- Assumed managerial duties in manager's absence, overseeing comprehensive operational aspects.
- Prepared and analyzed financial statements: balance sheets, income statements, cash flows.
- Worked with department heads to create staffing requirements and optimize schedules.
CNA - Certified Nursing Assistant/ Scheduler
Altercare
Big Rapids, MI
10.2015 - 02.2019
- Created monthly schedules for CNAs, enhancing staff allocation and improving care coverage.
- Documented patient care actions, ensuring accurate records and compliance with healthcare standards.
- Supported front desk operations by answering phones and directing families, facilitating smooth patient interactions.
- Managed full recruitment cycle, including candidate sourcing, interviewing, and job offers.
- Maintained operational consistency by adhering to established policies and procedures.
- Developed and implemented HR policies to ensure compliance with labor laws and regulations.
Education
Certificate - Early Childhood Education And Care
Montcalm Area Career Center
Sidney, MI05-2014
Some College (No Degree) - Accounting
Mid Michigan Community College
Mount Pleasant 08-2026
Skills
- Appointment scheduling
- Insurance verification
- Customer service
- Data entry
- Financial analysis
- Basic accounting
- Staff coordination
- Team collaboration
- Communication skills
- Early childhood education
- Classroom coordination
- Child assessment
Timeline
Patient Service Representative
The University of Michigan health west
02.2023 - 04.2026
Front of House Manager/bartender
CL Pizza CO.
02.2019 - 07.2023
CNA - Certified Nursing Assistant/ Scheduler
Altercare
10.2015 - 02.2019
Certificate - Early Childhood Education And Care
Montcalm Area Career Center
Some College (No Degree) - Accounting
Mid Michigan Community College